Summary
Work History
Education
Skills
Languages
Timeline
Generic
Yudelis Matos

Yudelis Matos

Miami,FL

Summary

Adept at juggling multiple tasks, I excelled in a fast-paced environment at ServerLine CookBartender, enhancing guest satisfaction through exceptional service and maintaining high sanitation standards. Skilled in POS system operation and adept in guest relations, I significantly contributed to team success by cross-training and swiftly resolving customer issues, ensuring loyalty and repeat business.

Experienced with customer service, enhancing guest experiences through attentive service. Utilizes strong communication skills to ensure seamless interactions between staff and guests. Track record of maintaining high standards in cleanliness and presentation.

Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.

Work History

Food and Beverage Server

ServerLine CookBartender
12.2024 - Current
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.
  • Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
  • Memorized dynamic menu options to accurately relay offerings to guests.

Education

College - 5

Informatics Science
La Havana Cuba
07-2013

Skills

  • Food handling safety
  • Cleaning and sanitizing
  • Safe food handling
  • Sanitation standards
  • Guest service
  • Sales strategy
  • Flexible schedule
  • Inventory management
  • Guest relations
  • POS system operation

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Food and Beverage Server

ServerLine CookBartender
12.2024 - Current

College - 5

Informatics Science
Yudelis Matos