Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline
Generic

Yudiel Carvajal Reyes

Las Vegas,NV

Summary

Adept at driving process improvement and quality assurance, I leveraged these skills at Empresa Pesquera Industrial de Caibarien to enhance operational standards and customer satisfaction. My background also includes roles in hospitality, where I honed my customer service abilities, consistently ensuring high levels of guest satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager of Operations

Empresa pesquera Industrial de Caibarien
Caibarien, Cuba
11.2021 - 11.2023
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

Bartender Apprentice

Hotel Iberostar Ensenachos
Caibarien, Cuba
09.2020 - 10.2021
  • Created specialty cocktails upon request from customers.
  • Prepared garnishes for drinks such as olives, fruit slices, onions.
  • Provided excellent customer service with a positive attitude at all times.

Server

Hotel Iberostar Ensenachos
Caibarien, Cuba
10.2018 - 08.2020
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted customers, answered questions and recommended specials to increase profits.

Buzzer

Hotel Iberostar Ensenachos
Caibarien, Cuba
03.2016 - 09.2018
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Maintained cleanliness of dining area by wiping down tables after each seating.

Diswasher

Hotel Iberostar Ensenachos
Caibarien, Cuba
10.2014 - 02.2016
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.

Asistente Administrativo

Empresa Pesquera Industrial de Caibarien
Caibarien, Cuba
07.2009 - 10.2014
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

High School Diploma -

Lazaro Cardenas
Cuba
07-2009

Skills

  • Time management
  • Quality assurance
  • Process improvement
  • Customer service

Certification

  • Food Handler safety training
  • Nevada Alcohol Education Card

Languages

Spanish
Native language
English
Elementary (A2)
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Career advancementPersonal development programsCompany CultureTeam Building / Company Retreats

Timeline

Manager of Operations

Empresa pesquera Industrial de Caibarien
11.2021 - 11.2023

Bartender Apprentice

Hotel Iberostar Ensenachos
09.2020 - 10.2021

Server

Hotel Iberostar Ensenachos
10.2018 - 08.2020

Buzzer

Hotel Iberostar Ensenachos
03.2016 - 09.2018

Diswasher

Hotel Iberostar Ensenachos
10.2014 - 02.2016

Asistente Administrativo

Empresa Pesquera Industrial de Caibarien
07.2009 - 10.2014

High School Diploma -

Lazaro Cardenas

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Yudiel Carvajal Reyes