Yudith Marquez Amador
Mesa,AZ
Summary
Dynamic professional with a proven track record at Starbucks, adapt in time management and delivering exceptional customer service. Excelled in fast-paced environments, ensuring high satisfaction ratings and optimal productivity. Skilled in maintaining cleanliness and safety, with a keen attention to detail and a strong team collaboration ethic.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Used POS system to accurately enter orders and process payments.
Dental Assistant
Comfort Dental Tempe
09.2023 - Current
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled and confirmed patient appointments.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Handled administrative tasks such as, appointment confirmation calls to support office operations efficiently.
Online Grocery Associate
Walmart
05.2021 - 06.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Education
Dental Assistant
UEI College
Mesa, AZ06.2023
Mesa High School
Mesa, AZ05.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
06.2024 - Current
Dental Assistant
Comfort Dental Tempe
09.2023 - Current
Online Grocery Associate
Walmart
05.2021 - 06.2022
Dental Assistant
UEI College
Mesa High School
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