Yue Luo
Costa Mesa,CA
Summary
Talented Project Team Member with prior expertise in tackling a variety of project problems with adaptable and skilled methods. Results-oriented and diligent, with strong expertise in arranging work, managing multiple tasks at once, and tackling regular and complicated issues, providing 11 years of multi-tasking expertise.
Overview
13
13
years of professional experience
Work History
EV Center Specialist
Cenntro
Costa Mesa, CA
07.2023 - Current
- Support Southern California’s EV Center's initial site selection and facility setup
- Build on sales and business development.
- Participate in state incentive study and support related incentive program applications.
- Develop Dealer and Service provider networks and maintain good relationships.
- Develop potential end-user customers by providing them with fleet solutions.
- Work efficiently and resourcefully to finish project assignments.
- Maintain a self-driving attitude for job-related innovations and initiatives.
- Be a team builder and project leader for the EV center in California.
- Train and mentor new team members.
- Follow corporate business direction and planning.
- Increased customer traffic count from 0 to 60.
- Helping the company to build long-term relationships with major clients and will close the first 20 vehicles deal in January.
- Familiar with HVIP program.
Project Manager Team Leader
GCC Motorsports Service Corp.
China
07.2019 - 05.2021
- Ensured the operation of the whole team, providing on-site spare parts service for domestic and international events during the seasons
- Communicated and coordinated with the head Company in Germany and ensured storage, sales, and after-sales services of spare parts
- Assigned work and monitored performance of project personnel
- Undertook construction and improvement of teams
- Handled import and export of goods and customs clearance
- Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency
- Negotiated to secure favorable quotes and contracts for supplies
- Successfully negotiated a repurchase contract with a supply company in Germany, avoiding over 1 million euros in losses.
Director of Operations
Leshan Maitai Education Consulting Service Co.
Chengdu, Sichuan, China
03.2017 - 06.2019
- Managed three educational institutions in Sichuan, one of which is a children's English training institution and the other two are early education institutions
- Conducted market research, analyzed competitors' dynamics, and developed accurate marketing strategies and activity plans to promote the brand in the local area
- Increased market share by enhancing marketing awareness in the surrounding business district and parents' circle, strictly controlling teaching quality, and guiding foreign teachers to adjust their teaching modes to align with marketing methods
- Organized over 100 offline activities per year at Leshan and Zigong branches to attract traffic and collect effective customer resources every month
- Improved operation efficiency of the marketing and sales departments by completing functional responsibility combing and internal management specification development
- Built a training system based on the personal characteristics of team members, meeting the career development and business line needs of employees at different levels, and assisting them in decomposing KPI targets
- Strengthened team stability and work passion through regular reviews, employee care, and creating promotion platforms
- Achieved growth and profitability in one quarter for each organization by adjusting market activity, combining internal mechanisms, and screening user orientation
- Increased performance by 200% for Leshan Center of the Children's International Club and 150% for Zigong Center in the first year
- Successfully turned around the business at the Mika English International Training Camp by holding nearly 100 market activities throughout the year.
Project Supervisor
Chengdu Yuhui Education Consulting Co., Ltd.
Chengdu, Sichuan, China
09.2014 - 04.2017
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Maintained the existing market share and embarked on new markets
- Responsible for project negotiation, signing agreements, ensuring the implementation of the project
- Formulated quarterly and annual project operation plan
- Demonstrated leadership by building and training teams
- Conducted the project construction and facilities of Guiyang international education project
- Managed all the international study trips during the program, which contributed 60% of the annual profit to the company.
Operation Manager
Chengdu Tiankongzhishu Culture Communication Co.
Chengdu, Sichuan, China
07.2013 - 08.2014
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
- Created employee recognition and rewards practices to improve morale and management communication
- Oversaw financial management, budget management, accounting, and payroll activities.
Marketing Specialist
Shanghai Xingwei Education Consulting Co., Ltd.
Chengdu, Sichuan, China
07.2011 - 07.2013
- Worked with the Foreign Education Center of University of Electronic Science and Technology of China, assisted students' higher education abroad
- Targeted customers for campaigns and identified appropriate marketing channels
- Organized marketing activities and exhibitions and coordinated human and material resources in marketing events
- Worked as a consultant in foreign education lectures and exhibitions
- Analyzed marketing data collected during events
- Executed quarterly and annual promotion plans.
Education
Master Degree - International Public Policy and Management
University of Southern California
05.2023
Bachelor Degree - Accounting
Sichuan University (Jincheng College）
06.2011
Skills
- Fluent in Chinese and English
- Collaboration
- Stakeholder management
- R studio
- Excel (Solver, Crystal Ball)
- Troubleshooting
- Budget management
- Risk assessment
- Policy Analysis
Timeline
EV Center Specialist
Cenntro
07.2023 - Current
Project Manager Team Leader
GCC Motorsports Service Corp.
07.2019 - 05.2021
Director of Operations
Leshan Maitai Education Consulting Service Co.
03.2017 - 06.2019
Project Supervisor
Chengdu Yuhui Education Consulting Co., Ltd.
09.2014 - 04.2017
Operation Manager
Chengdu Tiankongzhishu Culture Communication Co.
07.2013 - 08.2014
Marketing Specialist
Shanghai Xingwei Education Consulting Co., Ltd.
07.2011 - 07.2013
Master Degree - International Public Policy and Management
University of Southern California
Bachelor Degree - Accounting
Sichuan University (Jincheng College）
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