YueWen Chen
Brooklyn,USA
Summary
Experienced customer service representative excelling in fast-paced retail environments, including coffee shops and specialty stores. Skilled in customer interactions and teamwork, committed to delivering exceptional customer service and enhancing the shopping experience.
Overview
3
3
years of professional experience
Work History
Cafe Barista
Apricot Cafe
07.2023 - Current
- Collaborate with team members in a fast-paced coffee shop setting to learn and master coffee preparation and customer service skills.
- Engage in training focused on enhancing team efficiency and customer satisfaction, including effective communication and customer experience enhancement techniques.
Cashier
Paris Baguette
02.2023 - 05.2023
- - Interacted with customers to provide product recommendations and insights, enhancing their shopping experience.
Sales Associate
Ebisu Life Store
05.2022 - 01.2023
- Specialized in the sale of Japanese food and supplies, ensuring high levels of customer engagement and satisfaction.
- Educated customers on the uses and benefits of products, customizing information to meet individual needs and interests.
Education
Bachelor of Business Administration - Finance
Bernard M. Baruch College, CUNY
Manhattan, NY06-2026
Associate of Science - undefined
Borough of Manhattan Community College, CUNY
06.2024
High School Diploma - undefined
John Dewey High School
Brooklyn, NY06.2022
Skills
- Microsoft Office Suite
- Teamwork and collaboration
- Problem-solving skills
- Organization and multitasking
Languages
Chinese (Mandarin)
Professional Working
Timeline
Cafe Barista
Apricot Cafe
07.2023 - Current
Cashier
Paris Baguette
02.2023 - 05.2023
Sales Associate
Ebisu Life Store
05.2022 - 01.2023
Associate of Science - undefined
Borough of Manhattan Community College, CUNY
High School Diploma - undefined
John Dewey High School
Bachelor of Business Administration - Finance
Bernard M. Baruch College, CUNY
Similar Profiles
Gina BarajasGina Barajas
Retail Cashier at Apricot Lane BoutiqueRetail Cashier at Apricot Lane Boutique
Halle JamiesonHalle Jamieson
Assistant Buyer at Apricot Lane BoutiqueAssistant Buyer at Apricot Lane Boutique
Alyssa RichardAlyssa Richard
Boutique Manager at Apricot Lane BoutiqueBoutique Manager at Apricot Lane Boutique
Giovanna RiveraGiovanna Rivera
Assistant Manager at Claire's StoresAssistant Manager at Claire's Stores
ANTONIO MORALESANTONIO MORALES
Analytical Linguist at MetlangAnalytical Linguist at Metlang