Yugal Pattni
Jersey City,NJ
Summary
Experienced with crisis management and emergency response. Utilizes advanced communication skills to maintain order and provide clear instructions. Strong understanding of multi-tasking and prioritizing calls to ensure efficient service and public safety.
Overview
9
9
years of professional experience
Work History
Department of Public Safety: Telecommunications
11.2022 - Current
- - Answering 9-1-1 Emergency calls/Dispatching Units
- - Phone Traces/ Tracking Suicidal Parties/ Kidnapping Victims
- - Communicating/ Collecting Pertinent Information
- - Working closely with FD & PD dispatchers
- - Warrant Service Pick-up Reports
- - Excellent strategy in figuring out Difficult Situations
Asset Protection Associate
Walmart
05.2021 - 07.2022
- Monitored surveillance systems to detect and prevent theft incidents.
- Conducted regular audits of inventory and store operations for compliance.
- Collaborated with law enforcement to address criminal activity in-store.
- Trained new associates on loss prevention protocols and safety procedures.
- Wrote reports outlining activities and results.
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
Mechanic
RPM Raceway
08.2020 - 08.2021
- Diagnosed and repaired mechanical issues in diverse vehicle systems.
- Executed routine maintenance tasks, ensuring optimal performance and safety standards.
- Oversaw workflow efficiency, improving repair turnaround times through effective team coordination.
- Trained junior mechanics on best practices and safety protocols in the workshop environment.
- Inspected and tested equipment to locate worn and damaged parts.
Delivery Driver
Dominos
07.2020 - 12.2020
- - Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced
- - Addressed customer complaints, proactively seeking resolution to promote repeat business
- - Followed prescribed routes and time schedules to meet 100% on-time delivery.
- - Delivered items within reasonable time by traveling most direct route.
- - Tracked and maintained records for mileage, fuel usage, and delivery information.
- - Read maps and follow written or verbal geographic directions.
- - Turned in receipts and money received from deliveries
Cashier
Kings Supermarket
02.2017 - 06.2019
- - This Job required the ability to cash out customers at the register as well as customer assistance throughout the supermarket.
- - Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
- - Greeted all customers and provide a prompt and trienal service
- - Counted money in cash drawers at the start of each shift and a balanced drawer at the end of each shift.
- - Maintained merchandise displays, including end caps, floor displays, and aisles
- - Processed cash register transactions oy inputting product costs and giving back change.
- - Recognized for providing efficient service with high degree of accuracy.
- - Assisted customers with locating items, answering questions and providing direction and service
- - Bagged and packaged customer orders and purchases
- - Collected Davment for customer purchases
Education
Criminal Justice
Saint Peter’s University
Jersey City, NJHighSchool Diploma - undefined
Hoboken High School
Hoboken, NJ07.2020
No Degree -
Alfred E Zampella P.S. # 27
201 North St. Jersey City, NJ 0730706-2016
Skills
- Networking
- Relationship Building
- Creative thinking
- Motivation
- Task prioritization
- Customer service
- Map reading and navigation skills
- Multitasking and organization
LANGUAGES
English
Gujarati
Hindi
Swahili (Partial)
Spanish (Partial)
Timeline
Department of Public Safety: Telecommunications
11.2022 - Current
Asset Protection Associate
Walmart
05.2021 - 07.2022
Mechanic
RPM Raceway
08.2020 - 08.2021
Delivery Driver
Dominos
07.2020 - 12.2020
Cashier
Kings Supermarket
02.2017 - 06.2019
HighSchool Diploma - undefined
Hoboken High School
Criminal Justice
Saint Peter’s University
No Degree -
Alfred E Zampella P.S. # 27