Yugaswaroopini Kumaraswamy
Metuchen,NJ
Summary
Transformation and operations leader with 20+ years of experience driving enterprise modernization, policy administration transformation, Agile delivery, and strategic execution within the insurance and financial services industry. Proven success leading cross-functional programs, large-scale technology initiatives, and operational transformation efforts across policy administration, customer experience, and enterprise delivery functions. Recognized for building alignment across business and technology teams, improving delivery execution, and leading organizations through complex transformation initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Corporate Vice President
New York Life Insurance Company
New York, NY
07.2022 - Current
- Lead strategic transformation initiatives focused on policy administration modernization, operational excellence, and enterprise delivery execution.
- Drive cross-functional collaboration across business, technology, operations, and delivery teams to improve execution alignment and accelerate strategic outcomes.
- Partner with senior leadership to manage enterprise initiatives involving Agile transformation, governance, modernization, and delivery optimization.
- Lead program execution across multiple workstreams involving business analysis, release planning, stakeholder management, and delivery coordination.
- Influence strategic decision-making through data-driven insights, risk management, and operational prioritization.
- Support PI planning, Agile execution governance, and enterprise program coordination across multiple teams and stakeholders.
- Mentor and guide teams on transformation leadership, delivery management, and operational execution best practices.
- Contribute to enterprise modernization efforts focused on improving customer experience, operational scalability, and business agility.
- Https://www.newyorklife.com
- Key Achievements
- Successfully led large-scale transformation initiatives supporting enterprise modernization goals.
- Improved cross-functional alignment and delivery coordination across distributed teams and leadership groups.
- Strengthened Agile execution discipline and governance practices supporting enterprise planning cycles.
- Recognized for executive communication, stakeholder influence, and ability to drive alignment across complex organizations.
Senior Consultant / Technology & Business Transformation Roles
Cognizant, Infosys Limited
06.2006 - 07.2022
- Oversaw strategic technology and business transformation projects to enhance operational efficiency for insurance and healthcare clients.
- Facilitated delivery coordination and process improvement efforts to optimize operational efficiency.
- Facilitated engagement with cross-functional teams to develop and deliver technology solutions aligned with organizational goals.
- Coordinated comprehensive software delivery lifecycle activities to ensure seamless project execution and timely releases.
- Facilitated collaboration among business users, product owners, and engineering teams to enhance solution delivery effectiveness.
- Implemented workflow optimization strategies and business process enhancements to drive operational efficiency.
- Https://www.cognizant.com, https://www.infosys.com
Education
Master of Business Administration (MBA) -
Boston University Questrom School of Business
05.2026
Skills
- Transformation & Leadership
- Enterprise Transformation
- Change Leadership
- Operational Excellence
- Strategic Planning
- Executive Communication
- Stakeholder Management
- Organizational Alignment
- Governance & Risk Management
- Insurance & Operations
- Policy Administration
- Insurance Operations
- Customer Experience Transformation
- Business Process Optimization
- Release Planning
- Delivery Governance
- Portfolio Coordination
- Technology & Delivery
- Agile Delivery
- Program Management
- Business Analysis
- Digital Transformation
- Cross-Functional Leadership
- Product Delivery
- Enterprise Modernization
- Process Improvement
Websites
Certification
- LOMA FLMI (Fellow, Life Management Institute)
- Agile / PI Planning & Enterprise Delivery Leadership, SAFe Release Train Engineer
- Project Management Professional (Project Management Institute)
SELECTED LEADERSHIP STRENGTHS
- Trusted partner to senior leadership teams navigating transformation and modernization initiatives.
- Strong ability to connect strategic priorities with operational execution.
- Effective communicator capable of aligning technical and business stakeholders.
- Recognized for driving collaboration, accountability, and delivery discipline across teams.
- Combines strategic thinking with hands-on execution and delivery leadership.
ADDITIONAL INFORMATION
- Eligible to work in the United States.
- Open to Director, Transformation Lead, Program Leadership, Operations Strategy, and Enterprise Delivery roles.
- Industry Focus: Insurance, Financial Services, Digital Transformation, Enterprise Operations.
Timeline
Corporate Vice President
New York Life Insurance Company
07.2022 - Current
Senior Consultant / Technology & Business Transformation Roles
Cognizant, Infosys Limited
06.2006 - 07.2022
Master of Business Administration (MBA) -
Boston University Questrom School of Business