Yuhan Paoli
Orlando,Florida
Summary
My objective is to create a welcoming and efficient environment that enhances the guest experience and supports the overall operation of the company.
Customer-focused professional with 6 years of experience in hospitality seeking to join your team. Skilled in managing reservations, handling guest inquiries, and ensuring a seamless check-in/check-out process to exceed guest expectations.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Spire
10.2023 - 12.2024
- Learned to manage challenging situations and prioritize tasks effectively
- Contributed to team goals and maintained a positive attitude in a dynamic work environment
Front Desk Agent
Diamond Resorts
07.2019 - 08.2022
- My first guest service job was an incredible learning experience
- I gained valuable skills and knowledge, and I genuinely loved every moment of it
Education
High School -
Windermere High School
Windermere05.2019
Skills
- Verbal communication
- Written communication
- Multitasking
- Problem resolution
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Agent
Spire
10.2023 - 12.2024
Front Desk Agent
Diamond Resorts
07.2019 - 08.2022
High School -
Windermere High School