Yuki Lin
Corbin,KY
Summary
Dynamic and results-driven professional with extensive experience at Wah Weng Garden Restaurant, excelling in customer service and problem-solving. Proven ability to analyze data and collaborate effectively with diverse teams, ensuring operational efficiency and customer satisfaction. Skilled in maintaining high standards of cleanliness and organization while managing multiple tasks in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Food Packer, Cashier, Back Kitchen, and Front Desk
Wah Weng Garden Restaurant
Corbin, KY
11.2019 - Current
- Followed all safety procedures while handling hazardous materials.
- Assessed packaging needs based on customer requirements for each order.
- Processed returns from customers due to damaged goods or wrong orders.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Front Desk Service, Dishwasher, Drive-thru Service
Yamato Restaurant
Corbin, KY
10.2020 - 12.2020
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Maintained an organized front desk area, ensuring all supplies were stocked and forms were readily available for guest use.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Statistics And Data Science
University of Kentucky
Lexington, KY05-2027
Bachelor of Science - Chemistry
University of Kentucky
Lexington, KY05-2027
Skills
- Data analysis
- Statistical modeling
- Teamwork and collaboration
- Laboratory techniques
- Research methodology
- Customer service
- Problem solving
Timeline
Front Desk Service, Dishwasher, Drive-thru Service
Yamato Restaurant
10.2020 - 12.2020
Food Packer, Cashier, Back Kitchen, and Front Desk
Wah Weng Garden Restaurant
11.2019 - Current
Bachelor of Science - Statistics And Data Science
University of Kentucky
Bachelor of Science - Chemistry
University of Kentucky
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