Yukino Ous
Clermont,FL
Summary
Dynamic and bilingual professional with a proven track record in customer satisfaction and cross-cultural understanding. At SyabuSyabu Restaurant, I excelled in team collaboration and adaptive thinking, enhancing dining experiences and efficiently resolving customer issues. Skilled in translating Japanese to English, I significantly contributed to a cohesive work environment and improved client relations.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Shyabu-Shyabu Restaurant
12.2023 - 07.2024
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Assisted foreign language-speaking clients with inquiries.
- Translated documents from Japanese to English.
- Interpreted conversations between foreign language-speaking customers and coworkers.
Housing Agent
Joy Housing
05.2023 - 07.2023
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided support to social service clients in navigating available resources.
- Assisted foreign language-speaking clients with inquiries.
- Interpreted conversations between foreign language-speaking clients and others.
Restaurant Worker
Bella NapoliPizza
03.2021 - 04.2023
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Assisted foreign language-speaking clients with inquiries.
- Translated documents from Japanese to English.
- Interpreted conversations between foreign language-speaking customers and employees.
Education
Bachelor of Arts - English Communication
Okinawa Christian University
Okinawa Japan03-2023
High School Diploma -
Koza Senior High School
Okinawa, Japan03-2019
Skills
- Strong Work Ethic
- Cross-cultural understanding
- Team Collaboration
- Adaptive thinking
- Customer Satisfaction
- Bilingual in Japanese and English
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Restaurant Server
Shyabu-Shyabu Restaurant
12.2023 - 07.2024
Housing Agent
Joy Housing
05.2023 - 07.2023
Restaurant Worker
Bella NapoliPizza
03.2021 - 04.2023
Bachelor of Arts - English Communication
Okinawa Christian University
High School Diploma -
Koza Senior High School
Similar Profiles
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Francisco CuevasFrancisco Cuevas
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone
Lucas SchlusselLucas Schlussel
Attractions Coordinator at Walt Disney World ResortAttractions Coordinator at Walt Disney World Resort
Cora ChapmanCora Chapman
Shift Leader at Big River Brewery Disney WorldShift Leader at Big River Brewery Disney World