Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yula Thao

Milwaukee,WI

Summary

Dedicated and adaptable professional with over 7 years of experience in customer service, production, and team leadership. Skilled in hands-on technical work, quality assurance, and building positive client relationships. Bilingual in English and Hmong, with proven ability to communicate effectively across diverse groups. Known for strong work ethic, critical thinking, and flexibility in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Nail Technician

Nhi Le Nails
04.2023 - Current
  • Deliver professional manicure and pedicure services with a focus on client satisfaction and care.
  • Ensure tools and equipment are sanitized according to health and safety standards.
  • Provide personalized nail designs, polish application, and artificial nail enhancements.
  • Promote nail care products and services to increase client engagement.
  • Manage scheduling, answer calls, and maintain an organized, welcoming environment.

Assembler

Pentair
04.2022 - 02.2023
  • Assembled complex products using hand tools and followed blueprints for specialized wiring orders.
  • Conducted quality control inspections, ensuring products met strict specifications.
  • Recorded production output and reported defective parts or incidents to supervisors.
  • Maintained a safe, organized, and efficient work area, adhering to company standards.

Team Leader, Operator and Stock Handler

Sussex IM
04.2014 - 10.2019
  • Supervised and trained new employees, aligning workflows with team strengths to maximize efficiency.
  • Performed quality assurance checks on assembled products to meet specifications.
  • Supported cross-functional production needs by working across multiple roles.
  • Coordinated with other supervisors to conduct random part checks, ensuring compliance with safety and quality standards.
  • Maintained organized workspaces to improve safety, efficiency, and productivity.

Education

Certificate: Nail Technician Training

Milwaukee Area Technical College
Milwaukee, WI
05-2020

High School Diploma -

Clovis East High School
Clovis
05-2012

Skills

    Effective Verbal & Written Communication

    Bilingual: English & Hmong

    Customer Service & Client Relations

    Quality Control & Assurance

    Team Leadership & Training

    Adaptability & Problem Solving

    Safety & Compliance Procedures

    Assembly & Production Processes

Timeline

Nail Technician

Nhi Le Nails
04.2023 - Current

Assembler

Pentair
04.2022 - 02.2023

Team Leader, Operator and Stock Handler

Sussex IM
04.2014 - 10.2019

Certificate: Nail Technician Training

Milwaukee Area Technical College

High School Diploma -

Clovis East High School

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