Yulaidi Miranda
El Paso,TX
Summary
Dynamic professional with a strong background in customer service and team leadership, exemplified during my tenure at Boss Chicken. Proven ability to train and motivate teams while maintaining high standards of professionalism and integrity. Skilled in clinical procedures and patient management, ensuring efficient operations and exceptional service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Wingstop
05.2022 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Lead
Boss Chicken
01.2022 - 05.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate In Medical Assistant -
Southwest University
El Paso, TXHigh School Diploma -
Mountain View High School
El Paso, TX06.2023
Skills
- Clinical procedures
- Patient management
- Medical terminology
- Customer service
- Record keeping
- Team collaboration
Certification
Medical billing and coding
Certified medical assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Wingstop
05.2022 - 03.2025
Team Lead
Boss Chicken
01.2022 - 05.2024
Associate In Medical Assistant -
Southwest University
High School Diploma -
Mountain View High School
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