Ashley Torres
New York
Summary
Dynamic professional with extensive experience in customer service at City Acres Market and All Star Butlers. Proven ability to enhance client satisfaction through effective communication and meticulous attention to detail. Skilled in medical terminology and patient care, consistently delivering exceptional service and fostering team collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
City Acres Market
Manhattan
12.2021 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customers' questions and provided information on store procedures or policies.
Caterer
All Star Butlers
New York
11.2022 - 02.2025
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Finalized banquet configurations by conducting thorough inspections with clients prior to event start.
- Prepared workstations with ingredients and tools to increase efficiency.
- Analyzed customer feedback post-event in order to improve services offered by the catering company.
Server
Stevens university
11.2024 - 01.2025
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Education
Associate of Science - Medical
Swedish Health And Science Institute
Manhattan, New York09-2025
Skills
- Medical terminology
- Patient care
- Clinical procedures
- Healthcare compliance
- Customer service
- Effective communication
- Team collaboration
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Stevens university
11.2024 - 01.2025
Caterer
All Star Butlers
11.2022 - 02.2025
Cashier
City Acres Market
12.2021 - Current
Associate of Science - Medical
Swedish Health And Science Institute