Enthusiastic Shift Supervisor experienced in fast-paced environments and knowledgeable about, safety and service standards. Effective at helping management maintain order and increase revenue
Driven to apply, 7years of experience to improve operations. Results-driven Operations Supervisor with expertise in operational efficiency, team building, and conflict resolution. Proven track record of leading large teams and implementing strategies that enhance productivity.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain ( SD1 NIKE)
Memphis, Tennessee
01.2023 - Current
Supervised daily operations to ensure efficient workflow and productivity.
Managed team schedules to align with production demands and resource availability.
Resolved employee issues through effective communication and conflict resolution techniques.
Provided support to other departments as needed to meet organizational goals.
Identified areas of improvement and developed strategies to increase efficiency.
Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Led team of more than a 100 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Shift Supervisor
Davidson County Juvenile Detention Center
Nashville , TN
12.2018 - 10.2022
..Spearheaded transformation of area, increasing production, reducing turnover, eliminating waste and enhancing quality within.
Trained over employees over in effective work procedures and performance strategies.
Determined efficient work schedules for team on basis to keep project moving and each shift properly staffed.
Evaluated operational records and made scheduling adjustments to maximize efficiency
Supervised successful team of 30 by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
Completed opening and closing duties to facilitate business operations.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Assisted the general manager during assigned periods and trained over new team members.
Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflow.
Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
Shift Supervisor
True Core
Antioch , TN
05.2016 - 05.2018
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Conducted regular inspections to ensure compliance with safety standards.
Motivated team members to complete assigned tasks and perform at exceptional levels.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Completed opening and closing duties to facilitate business operations.
Lead
Interstate Warehouse
Murfreesboro, TN
09.2014 - 01.2017
Communicated and coordinated with multiple departments to achieve top results.
Maintained open and professional team relationships to quickly identify and resolve issues.
Fostered positive employee relationships through effective communication, training and development coaching.
Reviewed production specifications to properly set up and calibrate machinery.
Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Evaluated employee performance, identified areas of improvement and communicated plans to employees.