Yulennys Montoya

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.

*Self-motivated , with a strong sense of personal responsibility.

*Worked effectively in fast-paced environments.

*Skilled at working independently and collaboratively in a team environment.

*Proven ability to learn quickly and adapt to new situations.

*Workend well in a team setting, providing support and guidance.

*Remodeling of all the windows in the rooms of the Portofino Hotel at Universal Studios , a design of frames and windows was implemented, which required preparation, coupling, sanding, painting, ending with a finish on the wall where it was finished, sanded, prepared with primer to later roll with shell paint.

*Remodeling of terminals C at Orlando International Airport, where I worked as a painter , I rolled , cut , worked with water and oll coating, and made all kinds of stereoscopic arrangements related to paint, walls , and holes.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
• Complied with food safety and food hygiene regulations to safeguard public health.
• Increased efficiency by organizing menus and updating daily specials boards before each shift.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Answered phone calls to take orders, give information and document reservations.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.