Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yuleyma Gonzalez

Decatur,AL

Summary

Proven track record of enhancing customer satisfaction and boosting repeat business at TJ Maxx, TJX Companies, through exceptional service and strategic vendor negotiations. Adept at balancing multiple tasks with a focus on organization and strong communication, I bring a blend of hard negotiation skills and soft interpersonal abilities to achieve superior service and improved profit margins.

Work History

Self Employed

House Cleaning Services Marketplace
  • Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
  • Increased repeat business by remembering customer preferences and offering personalized recommendations.
  • Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
  • Utilized time management skills to balance multiple tasks simultaneously, ensuring all orders were completed accurately and on time.

Sale Associate

TJ Maxx, TJX Companies
  • Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
  • Increased repeat business by remembering customer preferences and offering personalized recommendations.
  • Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
  • Utilized time management skills to balance multiple tasks simultaneously, ensuring all orders were completed accurately and on time.

Education

Online GED
05.2015

Skills

  • Excellent customer service
  • Strong communication skills
  • Reliability and punctuality
  • Organization and prioritization
  • Sanitation and cleanliness
  • Listening and comprehension
  • Flexible schedule availability
  • Teamwork and collaboration
  • Positive attitude

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Self Employed

House Cleaning Services Marketplace

Sale Associate

TJ Maxx, TJX Companies

Online GED
Yuleyma Gonzalez