Yulia Ionova
Houston,TX
Summary
Enthusiastic and devoted security professional focused on attention to details with great customer service experience and team collaboration work looking to contribute my knowledge and skills for future career progression.
Overview
10
10
years of professional experience
Work History
George Bush Intercontinental Aiport
TSO officer
Houston, Texas
06.2025 - Current
- Performed security screenings of passengers and baggage to maintain TSA compliance and enhance traveler safety.
- Monitored security protocols to safeguard travelers and uphold airport safety standards.
- Managed passenger flow to facilitate efficient processing through checkpoints, minimizing wait times for travelers.
- Provided customer service assistance to passengers needing special attention or help navigating the airport.
- Utilized computer hardware and software to create documents and reports.
Los Angeles International Airport
TSO Officer
Los Angeles, California
04.2024 - 06.2025
- Conducted passenger and baggage screening work, operated various equipment and technology for screening such as Explosive Detection Systems, Advanced Imaging Technology, X-Ray, hand-held metal detectors.
- Implemented new technologies to enhance workplace productivity levels, controlled sterile area entry and exit points
- Addressed customer inquiries and complaints promptly and courteously to enhance traveler satisfaction.
- Facilitated communication for Russian-speaking travelers during airport escorts to improve their travel experience.
Boston Logan International Airport
TSO Officer
Boston, Massachusetts
02.2023 - 09.2023
- Executed passenger and baggage screening processes to ensure compliance with safety standards.
- Operated diverse equipment and technology to enhance operational efficiency.
- Performed routine maintenance, cleaning, inspection, and calibration of equipment.
- Conducted operational assessments and tests to verify equipment functionality.
- Assisted in training new staff on operational procedures and safety protocols.
- Maintained positive relationships with fellow staff and management to foster teamwork.
Austin-Bergstrom International Airport
TSO Officer
Austin, Texas
01.2022 - 02.2023
- Assisted travelers with security screening process as Passenger Support Specialist, ensuring a smooth experience during travel.
- Screened passengers and baggage, operated screening equipment and technology, engaged with the public to provide directions and respond to inquiries.
- Maintained safety standards through cleaning, inspection, and calibration of equipment.
Substitute Teacher
El Paso Independent Sch District
El Paso, Texas
10.2016 - 01.2022
- Enforced school rules to maintain positive and safe learning environment.
- Enhanced student engagement by creatively implementing lesson plans.
- Encouraged participation from all students by assisting students with individual learning needs.
Education
Master of Arts - Russian Language
Far Eastern National University
Vladivostok, Russia06-2000
Some College (No Degree) - Credit Courses (75) For English Proficiency
The University of Texas At El Paso
El Paso, TXSome College (No Degree) - Certification of Completion: English Course
The University of Texas At El Paso
El Paso, TXSkills
- Computer proficiency
- Training and development
- Attention to detail
- Team collaboration
- Bilingual: Russian
- Stress management
Timeline
George Bush Intercontinental Aiport
TSO officer
06.2025 - Current
Los Angeles International Airport
TSO Officer
04.2024 - 06.2025
Boston Logan International Airport
TSO Officer
02.2023 - 09.2023
Austin-Bergstrom International Airport
TSO Officer
01.2022 - 02.2023
Substitute Teacher
El Paso Independent Sch District
10.2016 - 01.2022
Master of Arts - Russian Language
Far Eastern National University
Some College (No Degree) - Credit Courses (75) For English Proficiency
The University of Texas At El Paso
Some College (No Degree) - Certification of Completion: English Course
The University of Texas At El Paso