Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
CustomerServiceRepresentative
Yulia Muzhchinina

Yulia Muzhchinina

Santa Cruz,CA

Summary

Organized Technology and Information Manager committed to achieving operational objectives of each project by contributing to strategic plans and reviews. Hands-on experience planning, analyzing and implementing assigned projects and establishing schedules and project parameters. Solves critical issues in time-sensitive environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Software Developer for a Non-Profit

Your Business Is Our Future
04.2023 - 06.2023
  • Discussed issues with team members to provide resolution and apply best practices.
  • Designed reusable and reliable code for use within distributed cloud environments.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Documented technical workflows and knowledge to educate newly hired employees.

Constituent Services Intern

University Of California, Santa Cruz
08.2022 - 06.2023
  • Produced statistical reports documenting business efficiency and performance.
  • Used data to create models depicting trends in customer base.
  • Managed a database to attract targeted audience to the events.
  • Monitored web traffic to analyze website performance.
  • Researched and developed creative content for websites to promote brands in market.
  • Developed web pages using content WCMS and WordPress.

Online Instructor

iD Tech
06.2020 - 02.2023
  • Operated as an online instructor for math, robotics, and programming in Java and Python for kids ranging in age from 7 to 18.
  • Planned and executed specialized lesson plans for each individual student according to needs and school district protocols.
  • Utilized internet, computer and office tools to develop interactive and online teaching programs and presentations.

Employer Outreach and Jobs Approval Assistant

UC Santa Cruz Career Center
06.2020 - 09.2021
  • Implemented employer outreach and engagement plans to reach university communities with possible job opportunities.
  • Updated the university's website to increase online engagement and social media presence of community campaigns and programs.
  • Performed consistent checks for any fraudulent behavior from the employers and approved the jobs in the internal system.
  • Participated in the organization of events such as career fairs and workshops.

Education

Bachelor of Science - Technology and Information Management

University of California, Santa Cruz
Santa Cruz
08.2023

Associate of Arts - Networking

Cerritos College
Cerritos
09.2017

Skills

  • Microsoft Office and Google Suite proficiency
  • Expertise in Java, Python, C
  • Database skill using MySQL, BlackBaud, InfoView, and ADFS Banners
  • Agile development methodologies and Scrum
  • Version Control Systems: Git, Github
  • Computer Architecture
  • New Product Introduction Strategies
  • Budget Preparation
  • Information Technology Management

Certification

  • AA Training - 2017
  • AT&T Externship - 2020

Languages

Russian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Software Developer for a Non-Profit

Your Business Is Our Future
04.2023 - 06.2023

Constituent Services Intern

University Of California, Santa Cruz
08.2022 - 06.2023

Online Instructor

iD Tech
06.2020 - 02.2023

Employer Outreach and Jobs Approval Assistant

UC Santa Cruz Career Center
06.2020 - 09.2021

Bachelor of Science - Technology and Information Management

University of California, Santa Cruz

Associate of Arts - Networking

Cerritos College

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Yulia Muzhchinina