Yulian Campo
West Palm Beach
Summary
Dynamic professional with a strong work ethic and commercial cleaning proficiency, previously with Homeaglow. Achieved high client satisfaction by implementing feedback mechanisms and reducing complaints. Skilled in chemical handling and motivated to enhance service quality, consistently meeting deadlines while adapting to diverse client needs.
Overview
2020
2020
years of professional experience
Work History
Cleaning Contractor
Homeaglow
Saint Francisco, CA
2022 - 2026
- Performed thorough cleaning tasks in residential properties, ensuring high standards of cleanliness.
- Utilized specialized cleaning equipment and eco-friendly products to enhance efficiency and effectiveness.
- Adapted quickly to different client preferences and specific cleaning requirements for diverse homes.
- Maintained organized workspaces, prioritizing safety protocols while handling various cleaning tools.
- Trained new team members on best practices for efficient cleaning techniques and equipment use.
- Implemented feedback mechanisms to enhance service quality and improve client relationships consistently.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
- Continuously improved personal skills by participating in industry workshops and staying current on new products, techniques, and trends.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Managing Director
A.Renovations LLC
West Palm Beach, FL
04.2011 - 04.2019
- Led strategic planning initiatives to enhance operational efficiency and project delivery timelines.
- Developed and implemented comprehensive business strategies, aligning team objectives with organizational goals.
- Oversaw financial management processes, including budgeting, forecasting, and resource allocation.
- Cultivated partnerships with key stakeholders to drive business growth and market expansion efforts.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Evaluated operational performance metrics to inform decision-making and continuous improvement initiatives.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Sales Associate
Macys Department Store
Wellington, FL
05.2009 - 04.2010
- Assisted customers with product selection and inquiries, ensuring exceptional service experience.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to restock merchandise and maintain visual standards on sales floor.
- Educated customers about promotions and loyalty programs, enhancing customer engagement and retention.
Server
El Ranchito Restaurant
Port Richey, FL
05.2008 - 2009
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations and ensured accurate order delivery.
- Collaborated with kitchen staff to maintain efficient service flow.
- Handled cash transactions and processed payments accurately.
- Adapted quickly to changing customer needs and preferences.
- Maintained cleanliness and organization of dining area and table settings.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Sales Manager
Verno Intl.
T/CA
04.1997 - 2008
- Developed and implemented sales strategies to increase market share and drive revenue growth.
- Analyzed customer data to identify trends, optimizing sales processes for improved efficiency.
- Led cross-functional teams in launching new products, enhancing brand visibility and customer engagement.
- Mentored junior sales staff, fostering a collaborative environment focused on achieving quarterly targets.
- Established strong relationships with key clients, resulting in enhanced loyalty and repeat business opportunities.
- Collaborated with marketing to create promotional campaigns that effectively targeted key demographics.
- Conducted regular performance reviews to assess team progress and implement necessary adjustments.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to explain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Conducted comprehensive market research to identify new opportunities and trends.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Expanded market share by identifying and penetrating untapped markets.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Customer Associate
Take, ON/CA
T/CA
2004 - 2005
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment systems.
- Managed inventory levels, restocking shelves to maintain product availability for customers.
- Collaborated with team members to enhance customer service and improve overall store experience.
- Worked with other customer support teams to develop consistent and equal high-quality levels of support.
- Collaborating with other departments when necessary for swift resolution of complex cases.
Education
Realtors
Gold Coast School of Academics
West Palm Beach, FLAssociate of Science - Architecture
Palm Beach State College
Lake Worth, FL04.2026
Skills
- Strong work ethic
- Commercial cleaning proficiency
- Residential cleaning experience
- Motivation and initiative
- Cleaning and sanitizing
- Chemical handling
Languages
Spanish
Native or Bilingual
Timeline
Managing Director
A.Renovations LLC
04.2011 - 04.2019
Sales Associate
Macys Department Store
05.2009 - 04.2010
Server
El Ranchito Restaurant
05.2008 - 2009
Sales Manager
Verno Intl.
04.1997 - 2008
Cleaning Contractor
Homeaglow
2022 - 2026
Customer Associate
Take, ON/CA
2004 - 2005
Realtors
Gold Coast School of Academics
Associate of Science - Architecture
Palm Beach State College