Yulian Vasilev
Chicago,IL
Summary
Dynamic entrepreneur and former Company Owner at Six String Quasar LLC, I leveraged market research and strategic decision-making to drive a significant profit increase. Skilled in negotiations and customer relations, I excel in transforming business visions into lucrative realities while fostering strong, productive team environments.
Overview
14
14
years of professional experience
Work History
Company Owner
Six String Quasar LLC
Chicago, IL
10.2010 - 09.2021
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
Sales Associate
Berman Autogroup
Chicago, IL
09.2007 - 10.2014
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor Of Arts For Teaching - Electric Guitar @ Drums
New Bulgarian University
Sofia, Bulgaria09.2021
Skills
- Customer Relations
- Small business operations
- Business Development
- Business Growth
- Business Planning
- Market Research
- Operations Management
- Inventory Control
- Marketing
- Customer Service
- Cost analysis and savings
- Purchasing and planning
- Relationship Building
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Strategic Decision-Making
- Quality Assurance
- Negotiation and Persuasion
- Negotiation
Languages
Bulgarian
Native or Bilingual
Russian
Limited Working
Macedonian
Professional Working
Serbian
Elementary
Croatian
Elementary
Timeline
Company Owner
Six String Quasar LLC
10.2010 - 09.2021
Sales Associate
Berman Autogroup
09.2007 - 10.2014
Bachelor Of Arts For Teaching - Electric Guitar @ Drums
New Bulgarian University