Yuliana Dove

Hands-on experience using AppFolio to streamline property operations. Skilled in assisting tenants and management with rent payments, maintenance requests, rental history verification, and conducting credit checks.

• Prepared lease agreements and ensured accurate completion of all documentation.
• Created promotional materials for available properties to support marketing initiatives.
• Executed routine office tasks, including filing, data entry, and correspondence management.
• Scheduled maintenance calls to enhance response efficiency.
• Maintained positive tenant relationships by promptly addressing inquiries and requests.
• Contacted tenants regarding overdue rent and other critical issues.

• Performed various administrative tasks, social media marketing, phone handling, email filtering and data entry.
• Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
• Received parcels, routed mail and opened packages for staff.
• Performed data entry and other administrative tasks to support departments.

• Counseled customers on market current status for residential and land markets.
• Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
• Applied various methods to build client base, including networking, email, and social media.
• Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
• Cultivated relationships with bankers, appraisers, and lenders establishing long-term relationships.