Yuliana Hernandez
Overview
4
4
years of professional experience
Work History
Application Tech Solutions Intern
STATE STREET
06.2024 - 08.2024
- Collaborated with cross-functional teams to gather requirements, design solutions, and implement technical features.
- Monitored project progress to ensure seamless execution and adherence to timelines.
- Maintained comprehensive project documentation, including project plans and status reports.
IT Project Management Intern
STATE STREET
06.2023 - 08.2023
- Coordinated and documented onboarding meetings, ensuring clear and actionable notes.
- Facilitated inter-departmental communication for project alignment and efficiency.
- Completed advanced training in Excel, PowerPoint, Microsoft Office Tools, and career development strategies.
- Led a team of interns in the development and execution of a summer project, demonstrating leadership and collaboration skills.
Server
P.F CHANGS
Boston, MA
05.2022 - 02.2023
- Utilized POS (Point of Sale) system data to analyze sales trends and customer preferences, contributing to targeted promotions and inventory adjustments
- Coordinated with kitchen and management staff to ensure seamless service delivery, optimizing workflow and communication to handle peak hours effectively.
- Managed financial transactions, including issuing checks and processing payments, ensuring accuracy and adherence to cash handling procedures.
Fulfillment
TARGET
Amherst, MA
10.2021 - 02.2022
- Implemented best practices for rapid processing and fulfillment of incoming orders, leveraging time-management techniques to meet tight deadlines and improve operational efficiency.
- Developed and executed strategies to streamline the order fulfillment process, reducing turnaround times and increasing throughput by optimizing task prioritization and resource allocation.
- Utilized inventory management systems to strategically categorize and allocate merchandise, ensuring efficient organization and accurate placement on shelves.
Sales Associate
CVS
Boston, MA
09.2020 - 04.2021
- Analyzed customer needs using data-driven insights to recommend tailored products and services.
- Utilized advanced POS and CRM systems to maintain and apply comprehensive knowledge of store policies and procedures, ensuring compliance and enhancing operational efficiency.
- Employed strategic sales techniques and performance analytics to exceed sales goals, optimizing merchandising and promotional strategies to drive revenue growth, and meet key performance indicators.
Education
Bachelor of Arts in Legal Studies -
UNIVERSITY OF MASSACHUSETTS AMHERST
Amherst, MA05.2025
Skills
- Proficient in Microsoft Excel, Word, PowerPoint, POS and CRM systems
- Familiar with data analysis and project management tools
Languages
- Fluent in Spanish
- Fluent in English
Timeline
Application Tech Solutions Intern
STATE STREET
06.2024 - 08.2024
IT Project Management Intern
STATE STREET
06.2023 - 08.2023
Server
P.F CHANGS
05.2022 - 02.2023
Fulfillment
TARGET
10.2021 - 02.2022
Sales Associate
CVS
09.2020 - 04.2021
Bachelor of Arts in Legal Studies -
UNIVERSITY OF MASSACHUSETTS AMHERST