Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuliia Haida

Vancouver,United States

Overview

8
8
years of professional experience

Work History

Dental Assistant / Front Desk/Interpreter

APY Dental
Vancouver, WA
01.2023 - 10.2024

• Prepared and served high-quality coffee and espresso beverages, consistently receiving positive customer feedback.

• Managed customer orders efficiently, demonstrating excellent multitasking skills in a fast-paced environment.

• Trained new staff on beverage preparation techniques and customer service protocols.

• Collaborated with team members to streamline operations, resulting in improved service delivery.

• Maintained accurate records of customer interactions and transactions.

  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

“Temporary Tattoo” Artist

Tattoo Brush
Dubai,UAE
11.2019 - 05.2022
  • Created custom tattoo designs for customers.
  • Utilized photographs and sketches from customers to develop ideas.
  • Designed and applied temporary tattoos for clients at events, festivals, and parties, ensuring a fun and memorable experience.
  • Collaborated with clients to create custom designs, utilizing artistic skills and attention to detail.
  • Engaged with clients to understand their preferences and provide personalized service.

Barista

Black and White Coffee
Ukraine
10.2016 - 10.2019

• Prepared and served high-quality coffee and espresso beverages, consistently receiving positive customer feedback.

• Managed customer orders efficiently, demonstrating excellent multitasking skills in a fast-paced environment.

• Trained new staff on beverage preparation techniques and customer service protocols.

• Collaborated with team members to streamline operations, resulting in improved service delivery.

• Maintained accurate records of customer interactions and transactions.

  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Law -

National Academy of Internal Affairs
Ukraine
05.2020

Skills

- 9 years of customer service

- Strong ability to convey information clearly and effectively in Russian, Ukrainian, and English

- Strong administrative and organizational skills

- Excellent communication

- Proficiency in medical terminology and documentation

- Ability to work in high-pressure environments

- Excellent at building rapport with customers , fostering a welcoming environment

- Proficient in multitasking and managing various responsibilities in a fast-paced environment

- Proficient in managing calendars and booking patient appointments efficiently

- Knowledgeable in processing payments, handling insurance claims, and explaining billing procedures to customers

Languages

Ukrainian
Native or Bilingual
Russian
Full Professional
English
Full Professional

Timeline

Dental Assistant / Front Desk/Interpreter

APY Dental
01.2023 - 10.2024

“Temporary Tattoo” Artist

Tattoo Brush
11.2019 - 05.2022

Barista

Black and White Coffee
10.2016 - 10.2019

Law -

National Academy of Internal Affairs
Yuliia Haida