Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YULIIA SOKHA

Palatine,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Junior Manager/Coffee Barista

NELIKONA
09.2023 - Current
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored security to protect employees, customers and property.

Operations Manager

CLEAN LIVING
01.2020 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Kindergarten Teacher

ACADEMY 4 KIDS
12.2020 - 06.2023
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.

Education

Associate of Arts - Education

CHORTKIV PEDAGOGICAL COLLEGE
06.2013

Skills

  • Schedule Management
  • Customer Service
  • Critical Thinking
  • Creative Thinking
  • Training and Development
  • Work flow planning

Languages

English
Polish
Ukrainian

Timeline

Junior Manager/Coffee Barista

NELIKONA
09.2023 - Current

Kindergarten Teacher

ACADEMY 4 KIDS
12.2020 - 06.2023

Operations Manager

CLEAN LIVING
01.2020 - Current

Associate of Arts - Education

CHORTKIV PEDAGOGICAL COLLEGE

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YULIIA SOKHA