Brendan Wilson
Chicago,IL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Bus Servicer
Pace
Des Plaines, Illinois
02.2025 - Current
- Inspected and maintained bus engines and equipment for operational efficiency.
- Conducted routine safety checks on buses to ensure compliance with regulations.
- Cleaned and detailed buses to maintain a professional appearance for passengers.
- Documented maintenance activities and reported issues to management promptly.
- Collaborated with team members to streamline service processes and improve workflow.
- Assisted in training new staff on bus servicing protocols and safety practices.
- Inspected vehicles to detect mechanical problems such as worn brakes or transmission issues.
- Maintained cleanliness of shop area by sweeping floors daily and disposing of hazardous materials safely.
- Performed scheduled and unscheduled maintenance on buses, including oil changes, brake repairs, tire rotations and replacements, engine tune-ups, and other necessary services.
- Disposed of old parts removed from buses in accordance with environmental laws.
- Cleaned interior and exterior of bus fleet according to company standards.
- Checked air pressure in tires, refilled coolant levels, checked fluid levels in power steering systems, and replaced filters.
- Maintained records of all work performed on buses, including parts used and time taken for each job.
- Communicated regularly with supervisors regarding progress on jobs being serviced so they could be aware of any delays or additional needs required.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.bus
- Conducted pre-trip inspections to maintain vehicle safety and functionality.
- Documented daily vehicle performance and incident reports as required by management.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Adhered to safety protocols while working in a busy garage environment.
- Operated lifts, jacks and other tools used during repairs.
Quality Control Coordinator
Mars Chocolate NA
Chicago, IL
09.2020 - 09.2024
- Reviewed and tracked quality control documents, such as inspection reports, test results, and non-conformance records.
- Trained staff on proper methods for conducting inspections and tests.
- Ensured that all products met customer specifications prior to shipment.
- Participated in cross-functional teams focused on improving existing processes or developing new ones.
- Communicated regularly with other departments regarding quality assurance initiatives.
- Identified opportunities for cost savings through improved quality control practices.
- Reported any serious product deficiencies or safety hazards immediately upon discovery.
- Analyzed failure modes associated with defective products and recommended solutions.
- Documented process improvements to enhance product safety and quality.
- Developed corrective action plans in response to audit findings.
- Evaluated finished products against predetermined criteria to determine their acceptability.
- Maintained a library of reference standards and drawings for comparison purposes.
- Performed root cause analysis for customer complaints related to product quality issues.
- Verified that production processes met regulatory requirements.
- Made sure each product met industry regulations and standards.
- Trained and led staff on proper QA standards.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Troubleshot product issues and fixed problems.
- Collected and analyzed production samples to evaluate quality.
Production Process Operator
Mars Chocolate NA
Chicago, IL
07.2014 - 07.2020
- Performed routine maintenance on equipment used in the production process.
- Adhered to all quality assurance guidelines when producing finished goods.
- Conducted regular tests on finished products prior to shipment.
- Identified potential problems or areas for improvement within the manufacturing process.
- Analyzed test results and made necessary adjustments as needed during production runs.
- Verified accuracy of material inventories against orders placed by customers and management requirements.
- Maintained cleanliness of work area to prevent contamination during the manufacturing process.
- Adjusted control systems to regulate temperature, pressure, speed, and other variables in production process.
- Assisted in training new employees on proper operating procedures for equipment used in the production process.
- Loaded raw materials into machines according to instructions provided by supervisor.
- Reported any discrepancies related to product quality or quantity produced.
- Monitored and observed production line to watch for pile-ups and jams.
- Prepared machine for production processes by equipping with required tools and parts.
- Separated products according to weight, grade and size of material to produce final product.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Measured and weighed items to meet quality standards and prevent waste.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Compounder
Unilever United States Inc.
Melrose Park, Illinois
01.2012 - 11.2013
- Operated blending equipment for precise formulation of personal care products.
- Followed safety protocols to maintain a clean and safe working environment.
- Monitored raw material inventory to ensure timely production schedules.
- Assisted in quality control checks to verify product consistency and standards.
- Documented batch records accurately for compliance with regulatory requirements.
- Collaborated with team members to streamline production processes effectively.
- Completed all paperwork and batch documentation efficiently.
- Operated forklifts, pumps, blending kettles and other processing equipment safely and according to industry standards.
- Followed safety protocols when handling hazardous materials such as flammables or corrosives.
- Cleaned manufacturing areas as needed to maintain a safe working environment.
- Analyzed data from laboratory tests to ensure quality assurance standards are met.
- Reviewed documents such as labels, packaging instructions, and patient profiles prior to release of product.
- Trained personnel on proper techniques for mixing medications and using compounding equipment.
- Maintained accurate inventory of raw materials, supplies, and finished goods.
- Cleaned manufacturing areas as needed to maintain a safe working environment.
- Performed routine maintenance of all compounding equipment.
- Calibrated equipment used in the compounding process.
- Monitored, inspected, tested, and recorded quality control data for all products.
- Assisted in troubleshooting processes related to compounding operations.
- Recorded information on batch production records in accordance with regulatory requirements.
- Ensured that all products were manufactured safely and efficiently according to established procedures.
- Followed safety protocols when handling hazardous materials such as flammables or corrosives.
- Operated forklifts, pumps, blending kettles and other processing equipment safely and according to industry standards.
- Verified accurate documentation of raw chemicals used on each bath.
- Used signal hoisting equipment and cranes to hoist steel beams, girders and columns into place.
- Completed all paperwork and batch documentation efficiently.
- Sifted products through screens and bagged finished materials for transportation to next workstation.
- Checked quality of mixed products at specific intervals in production process.
- Measured ingredients for use in production processes.
- Completed changeovers and wash downs of equipment, changed screens and assembled socks with no unnecessary delays.
Education
Computer Science
Leo Catholic High School
Chicago, IL06-2006
Skills
- Documentation Control
- Lean Manufacturing
- Process Validation
- Quality Management Systems
- Documentation Management
- Non-conformance reporting
- Six Sigma Methodologies
- Relationship Building
- Critical Thinking Skills
- Corrective Actions
Timeline
Bus Servicer
Pace
02.2025 - Current
Quality Control Coordinator
Mars Chocolate NA
09.2020 - 09.2024
Production Process Operator
Mars Chocolate NA
07.2014 - 07.2020
Compounder
Unilever United States Inc.
01.2012 - 11.2013
Computer Science
Leo Catholic High School