Yulissa Bolibol
Austin
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Pharmacy Care Representative
H.E.B.
12.2020 - Current
- Worked closely with customers to address prescription- related inquiries, ensuring accuracy and timeliness in resolving issues.
- Coordinated with pharmacists, healthcare providers, and insurance companies to ensure seamless medication access.
- Delivered exceptional service by maintaining a friendly and empathetic approach to sensitive customer needs.
Access Service Representative2
Baylor Scott & White Hillcrest
05.2021 - 06.2022
- Served as the initial point of contact for patients, managing check-ins, appointment scheduling, and insurance verification.
- Demonstrated strong organizational skills by handling high-volume patient interactions while ensuring data accuracy.
- Fostered a welcoming environment, helping patients navigate their healthcare experience.
Active Seasonal Retail Sales Associate
James Avery
07.2020 - 01.2022
- Assisted customers in selecting meaningful jewelry pieces, providing product recommendations tailored to their preferences and occasions.
- Handled transactions, maintained product knowledge, and contributed to achieving sales target.
- Developed strong interpersonal skills through personalized service, upselling, and building customer relationships.
Education
High School Diploma -
Moody High School
Moody, TX01.2016
Skills
- Communication Skills
- Time-management ability
- Organization
- Data entry proficiency
- Interpersonal Skills
- Microsoft suite
Timeline
Access Service Representative2
Baylor Scott & White Hillcrest
05.2021 - 06.2022
Pharmacy Care Representative
H.E.B.
12.2020 - Current
Active Seasonal Retail Sales Associate
James Avery
07.2020 - 01.2022
High School Diploma -
Moody High School
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