Yulissa Garcia
Sacramento,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
Work History
Associate
In-n-Out Burger
10.2020 - Current
Provided exceptional customer service by ensuring a positive and welcoming experience for patrons in various capacities, from cooking burgers to hosting in the dining room.
Maintained high standards of cleanliness and hygiene, contributing to a safe and comfortable environment for customers and staff.
Ensured the delivery of quality food, consistently meeting or exceeding established standards.
SCO Host / Cashier
Walmart
12.2019 - 03.2021
Assisted customers in navigating and utilizing self-checkout systems, ensuring a seamless and efficient experience for patrons.
Performed cashier duties, handling monetary transactions accurately and maintaining a high level of integrity and attention to detail.
Played a key role in organizing the store, contributing to a clean and orderly shopping environment for customers.
Education
Associates Degree - Small Business Management
American River College
Sacramento, CA10.2023
High School Diploma -
Grant Union High
Sacramento, CA06.2021
Skills
- Outstanding Customer Representative: Proven track record of delivering exceptional customer service, building positive relationships, and addressing customer needs effectively
- Software Proficiency: Demonstrated expertise in utilizing Excel, Word, QuickBooks, and PowerPoint to streamline processes, analyze data, and create impactful presentations
- Business Analysis Skills: Possess strong analytical abilities with a focus on business analysis, enabling strategic decision-making and process optimization
- Communication Skills: Effective written and oral communication skills, facilitating clear and concise communication with internal and external stakeholders
- Goal Oriented and Adaptive: Goal-oriented mindset with a drive to achieve targets and adaptability to evolving work environments and challenges
Projects
MESA - Mathematics Engineering Science Achievement, Participated in the wooden bridge building competition, the bridges are judged for neatness, craftsmanship, and creativity winning in 2nd place.
Languages
English
Spanish
Timeline
Associate
In-n-Out Burger
10.2020 - Current
SCO Host / Cashier
Walmart
12.2019 - 03.2021
Associates Degree - Small Business Management
American River College
High School Diploma -
Grant Union High
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