Yulissa Milan
Cross Country Workforce Solutions Group
Los Angeles,CA
2
Languages
1
Certification
10
years of professional experience
Caregiver with experience in personal care, meal preparation, mobility support, and medication administration. Monitors vital signs, records care notes, and reports changes to nursing staff. Provides safe, dependable daily support focused on client well-being.
Work History
Caregiver
10 Years 5 Months- Ensured clients received essential daily care support, including bathing, toileting, feeding, grooming, medication reminders, and housekeeping tasks.
- Assisted with bathing, dressing, and personal hygiene needs.
- Prompted clients on medication schedules and daily care routines.
- Cooked meals according to dietary needs and supported clients during feeding.
- Provided companionship and emotional support to enhance client well-being during visits.
- Provided emotional support for clients experiencing depression or anxiety related to illness or disability.
- Supported disabled individuals in achieving greater independence with mobility, independence, and ongoing safety checks.
- Transported clients to grocery stores, doctor visits, and errands.
- Monitored vital signs and medication use, and documented changes or concerning responses.
- Maintained accurate records of services, condition changes, medications given, and related details.
- Recorded care activities in client charts and shift notes.
- Reported concerns to the nurse supervisor to support quality care.
- Collaborated with clinical staff to improve patient care strategies aligned with therapeutic and behavioral plans.
Retail Sales Associate
1 Year 4 Months- Greeted each customer and offered assistance in finding requested items, helped boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Initiated customer interactions to enhance shopping experience. upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Exhibited calmness while addressing conflicts to promote a positive environment, and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed loss prevention policies while providing friendly customer service throughout shifts.
- Replenished sales floor with merchandise from backroom and shipment areas.
- Restocked shelves, racks and bins with the latest merchandise and changed signage to promote special items.
- Applied markdowns, price changes, and clearance labels following TJX store procedures.
- Maintained recovery standards by straightening displays and folding apparel neatly.
- Collaborated with store team on inventory checks, stock rotation, and backroom organization to ensure efficient operations.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
GED
Skills
Medication administration
Vital signs monitoring
Care record management
Medication management
Personal hygiene assistance
Mobility support
Meal preparation
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- First Aid Certification
- CPR Certification
- Driver License
Timeline
Retail Sales Associate
TJ Maxx, TJX Companies
11.2021 - 03.2023Read More
Caregiver
Cross Country Workforce Solutions Group
06.2016 - CurrentRead More
Abram Friedman Occupational Center
GED
Read More