Yulissa Rubio
Los Angeles,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Norms Restaurants. Proven ability to engage guests and manage cash handling efficiently while maintaining high service standards. Recognized for multitasking during peak hours, ensuring a seamless dining experience and fostering team collaboration for optimal workflow.
Overview
5
5
years of professional experience
Work History
Server
Norms Restaurants
Los Angeles
10.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
IHOP
Los Angeles
08.2018 - 03.2020
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
Roybal Learning Center
Los Angeles 06.2016
Skills
- Work ethic
- Customer service excellence
- Cash management
- Guest relations
Languages
Bilingual
Native or Bilingual
Timeline
Server
Norms Restaurants
10.2021 - 02.2023
Server Assistant
IHOP
08.2018 - 03.2020
Roybal Learning Center