Yulissa Torres
Oklahoma City,OK
Summary
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Package Handler
FedEx
Oklahoma City, OK
03.2023 - Current
- Operated conveyor systems to facilitate efficient package sorting and handling.
- Ensured compliance with safety protocols to maintain a secure work environment.
- Loaded and unloaded packages from delivery vehicles accurately and efficiently.
- Collaborated with team members to optimize workflow and reduce processing times.
- Maintained cleanliness of work area to promote safety and operational efficiency.
Package Handler
UPS
Oklahoma City, OK
09.2021 - 01.2023
- Conducted routine inspections of equipment to ensure operational reliability and safety.
- Assisted in training new employees on standard operating procedures and safety practices.
- Monitored inventory levels of packaging materials, reporting shortages as needed.
- Followed safety regulations to maintain safe work environment.
Customer Service Representative
Aarons Sale and Lease
Oklahoma City, OK
08.2016 - 01.2019
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Managed account information updates, maintaining accuracy in customer records.
- Processed lease agreements and payments, ensuring compliance with company policies.
- Trained new team members on customer service protocols and system navigation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05.2025
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Label reading
- OSHA compliant
- Record keeping
- Data entry
Certification
Phlebotomy Certification
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx
03.2023 - Current
Package Handler
UPS
09.2021 - 01.2023
Customer Service Representative
Aarons Sale and Lease
08.2016 - 01.2019
High School Diploma -
Epic Charter Schools