Yulissa Mendez
Los Angeles,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Day Center Coordinator
Downtown Women's Center
Los Angeles, CA
11.2023 - Current
- Developed and implemented programs supporting client engagement and empowerment initiatives.
- Led outreach efforts to connect with community partners and expand resource availability for clients.
- Organized workshops and events aimed at fostering personal development among clients.
- Gathered and organized materials to support operations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Customer Service Center Supervisor
LADOT Transit
07.2023 - Current
- Collaborated with cross-functional teams to streamline accounting operations and workflows.
- Prepared working papers, reports and supporting documentation for audit findings.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed scheduling and staffing to optimize resource allocation during peak service periods.
- Managed time to cover daily sales, delivery and inventory requirements, oversee cash deposits and reconcile weekly payroll.
Education
Associate of Arts - Business Administration and Management
East Los Angeles College
Skills
- Bank reconciliation
- Accounts payable
- Payroll processing
- MS office suite
- Customer relations
- Audit support
Certification
- Executive Legal Assistant
- Global Trade & Logistics
LANGUAGES
Spanish
Timeline
Day Center Coordinator
Downtown Women's Center
11.2023 - Current
Customer Service Center Supervisor
LADOT Transit
07.2023 - Current
Associate of Arts - Business Administration and Management
East Los Angeles College
HONORS & AWARDS
Full time Dean's Honor list