Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Control Center
Duralum Products
Tolleson, Az
10.2024 - 05.2026
Responsible for assisting the flow of communication between departments that produce panels, posts, and other parts that were filled for customers.
Prioritized production schedules that were based on customer needs, efficient production considerations, and commitments made by the sales team. Posting daily updates to the Will Call Job Board.
Provided excellent customer service, including professional email and phone correspondence within a manufacturing environment.
Adapted to changes in the work environment; managed competing demands; changed approach or methods to best fit the situation; copes well with frequent changes, delays, or unexpected events.
Accounting Assistant
Robert Half Massey 's Truck Tank Repair
03.2024 - 06.2024
Knowledgeable in Quick books, responsible for bank reconciliation, account receivable and payables, sending and paying invoices, and handling sensitive information.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Expedited invoice processing with effective communication between internal departments and external vendors.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Administrative Assistant
Southern Tire Mart
04.2023 - 02.2024
Responsible for running reports, managing employee profiles, communicating with vendors, updating invoices, ordering supplies, and training other admins.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Medical Biller Level II
Pathology Billing Services
03.2016 - 03.2023
Responsible for managing demographics and charges, resolving claim submissions, running queries, and researching insurance information.
Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Filed and updated patient information and medical records.
Parts Specialist
O'Reilly Auto Parts
08.2011 - 03.2016
Includes all aspects of customer service
Merchandise pro
Inventory crew
Cash control from accounts
New returns as well as making manifest for freight
Making sales as well as outside purchases for our commercial clients
Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
Increased store revenue by cross-selling products and upselling services to customers.
Education
Associate degree - Business Automation Major: Mathematics
A.I.B.T
Phoenix, AZ
12-1996
Skills
Customer Service
Bank Reconciliation
Microsoft Excel
Journal Entries
Invoicing and collections
Accounts Payable
Strong Communication Skills
MS Office
Invoicing and Billing
Data Entry
Administrative Support
Quickbooks
Attention to Detail
Accounts Receivable
Payment Processing
Account Reconciliation
Invoice Verification
Continuous Learning Attitude
Accomplishments
I have complete over 40,000 hours for management course.
Languages
5
Languages
Spanish
Timeline
Control Center
Duralum Products
10.2024 - 05.2026
Accounting Assistant
Robert Half Massey 's Truck Tank Repair
03.2024 - 06.2024
Administrative Assistant
Southern Tire Mart
04.2023 - 02.2024
Medical Biller Level II
Pathology Billing Services
03.2016 - 03.2023
Parts Specialist
O'Reilly Auto Parts
08.2011 - 03.2016
Associate degree - Business Automation Major: Mathematics
Marion County Detention Center Access Control at Marion Correctional InstitutionMarion County Detention Center Access Control at Marion Correctional Institution
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