Yuliya Borul'KO
Bear,DE
Summary
Resourceful Financial Analyst with progressive financial industry experience across auditing, financial controls, budgeting, accounting and tax specialties. Strong leader with excellent motivation and communication skills to build and manage high-performing teams. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
16
16
years of professional experience
Work History
Financial Analyst
Santander bank argentina
Buenos Aires, Buenos Aires
10.2014 - 07.2023
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Identified discrepancies in financial data and recommended corrective actions to resolve them.
- Analyzed trends in financial performance to identify areas for improvement.
- Prepared detailed reports on financial status of clients' investments.
- Assisted senior management in preparing timely reports for board meetings.
Mobile Sales Associate
Mobile Express Auto Glass
Buenos Aires, Buenos Aires
06.2010 - 10.2014
- Greeted customers and provided product information.
- Assisted customers in selecting appropriate products based on their needs.
- Demonstrated how to use mobile devices, including downloading apps and setting up accounts.
- Provided technical support for customer inquiries regarding mobile device functions.
- Performed troubleshooting of mobile devices when necessary.
- Organized promotional events to increase sales of new products or services.
- Resolved customer complaints promptly and professionally.
Restaurant Server
El Mercado Bingo
Buenos Aires, Buenos Aires
05.2007 - 05.2010
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Recorded orders accurately into the Point of Sale system.
- Assisted other servers as needed during peak hours or special events.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Processed payments from customers using cash registers or POS systems.
Education
High School Diploma -
Ley Provincial De Educacion N. 13688/07
Buenos Aries Argentina05-2005
Skills
- Bookkeeping
- Customer Relationship Management
- Superior time management
Languages
Spanish
Professional
Russian
Professional
Ukrainian
Professional
References
References available upon request.
Timeline
Financial Analyst
Santander bank argentina
10.2014 - 07.2023
Mobile Sales Associate
Mobile Express Auto Glass
06.2010 - 10.2014
Restaurant Server
El Mercado Bingo
05.2007 - 05.2010
High School Diploma -
Ley Provincial De Educacion N. 13688/07
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