Yuliya Musiienko
Berlin,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Server
Mug And Mallet, Seafood Restaurant
05.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Deputy Director
International Educational Agency "Sputnik Studenta
02.2010 - 02.2022
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Improved coordination and communications across organization to increase operational efficiency.
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Collaborated with foreign educational institutions, colleges and universities and agencies to promote international educational programs.
- Recruited students for participation in short term and long term educational exchange programs.
- Prepared college and visa applications for students.
Education
Master of Arts - Teaching English As A Second Language (ESL)
Cherkasy National University
Cherkasy, Ukraine02.2009
Skills
- Database Maintenance
- Strong Telephone Etiquette
- CRM Systems
- Microsoft Office
- Customer Service and Assistance
- Invoice Preparation and Processing
- Interpretation and Translation Services
- Product and Service Sales
- Work Planning and Prioritization
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Server
Mug And Mallet, Seafood Restaurant
05.2022 - 10.2023
Deputy Director
International Educational Agency "Sputnik Studenta
02.2010 - 02.2022
Master of Arts - Teaching English As A Second Language (ESL)
Cherkasy National University
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