Yuliya Musiienko
Berlin,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Server
Mug And Mallet, Seafood Restaurant
Ocean City, MD
05.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Deputy Director
International Educational Agency "Sputnik Studenta
Cherkasy, Ukraine
02.2010 - 02.2022
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Improved coordination and communications across organization to increase operational efficiency.
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Collaborated with foreign educational institutions, colleges and universities and agencies to promote international educational programs.
- Recruited students for participation in short term and long term educational exchange programs.
- Prepared college and visa applications for students.
Education
Master of Arts - Teaching English As A Second Language (ESL)
Cherkasy National University
Cherkasy, Ukraine02.2009
Skills
- Database Maintenance
- Strong Telephone Etiquette
- CRM Systems
- Microsoft Office
- Customer Service and Assistance
- Invoice Preparation and Processing
- Interpretation and Translation Services
- Product and Service Sales
- Work Planning and Prioritization
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Server
Mug And Mallet, Seafood Restaurant
05.2022 - 10.2023
Deputy Director
International Educational Agency "Sputnik Studenta
02.2010 - 02.2022
Master of Arts - Teaching English As A Second Language (ESL)
Cherkasy National University