Yuliza Carranza
Dumfries ,VA
Summary
Hardworking and ambitious recent graduate with a strong desire to expand life experiences. Highly motivated with a high quality work ethic. Known for caring and outgoing nature, thrives on learning from diverse work opportunities to acquire new skills and valuable lessons. Brings enthusiasm and encouragement to every job, goal is to ensure customer satisfaction by providing useful information during visits.
Overview
4
4
years of professional experience
Work History
Server
IHop
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences..
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Church Volunteer
Jasmen Lopez
01.2022 - Current
- Assisted with fundraising efforts by soliciting donations from church members and the local community.
- Arranged diverse programs and activities to ensure a comfortable setting for children ages 3-13.
- Collaborated with other churches in organizing joint activities that benefit both congregations.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Attended missionary trips to various areas to help natives learn about religion and complete charity work.
Janitorial cleaner
NOVA Fairfax
04.2021 - 03.2023
- Cultivated a welcoming and positive environment in interactions with employees and guests.
- Maintained organized environment for employers satisfaction, While ensuring equipment was clean for guests to use
- Cleaned, Stocked and sanitized restrooms and inspected timeframe to deliver guests immaculate, safe environments that reflected well on employer
Education
High school or equivalent -
Freedom Highschool
Woodbridge, va06.2024
Skills
- Quick to adapt to new environment
- Active listener
- Team working skills
- Patient
- Excellent writing and communication skills
- Problem solving
- Organizational skills
- Fluent Spanish speaker
Leadership Experience
- JROTC Group Leader, Parade March, 12/01/22, Graveyard Cleanup, 10/01/22
- Soccer Captain, 04/01/20, 02/01/23, Encouraged teammates., Lead our team into victory.
- Worship Leader, Organized songs and notes.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
IHop
01.2024 - Current
Church Volunteer
Jasmen Lopez
01.2022 - Current
Janitorial cleaner
NOVA Fairfax
04.2021 - 03.2023
High school or equivalent -
Freedom Highschool