Richa Hagen
Phoenix,Arizona
Overview
13
13
years of professional experience
Work History
Server
True Food Kitchen - Scottsdale Quarter
02.2016 - Current
- Focus on meeting the exceptional standards set by Fox Restaurant Concepts
- Submit orders with guest's food preferences, allergies and individualized needs
- Demonstrates understanding of nutrition and discusses appropriate menu selection options with guest to meet diet requirements
- Checks trays during meal service within established time frames ensuring that quality, freshness, appearance standards are met
- Delivery of meal explaining what food items on plate
- Follow-up after 2 minutes after meal has been delivered to ensure guest is satisfied.
Server
Talavera - Four Seasons
10.2018 - 01.2021
- Focus on meeting the exceptional standards set by Four Seasons Resort as well as Forbes and AAA standards
- Submit orders with guest's food preferences, allergies and individualized needs
- Demonstrates understanding of nutrition and discusses appropriate menu selection options with guest to meet diet requirements
- Checks trays during meal service within established time frames ensuring that quality, freshness, appearance standards are met
- Delivery of meal explaining what food items on plate
- Follow-up after 2 minutes after meal has been delivered to ensure guest is satisfied.
Server / Bartender
Pita Jungle / Desert Ridge
01.2013 - 06.2015
- Focus on meeting the exceptional standards set by Pita Jungle group
- Submit orders with guest's food preferences, allergies and individualized needs
- Demonstrates understanding of nutrition and discusses appropriate menu selection options with guest to meet diet requirements
- Checks trays during meal service within established time frames ensuring that quality, freshness, appearance standards are met
- Delivery of meal explaining what food items on plate
- Follow-up after 2 minutes after meal has been delivered to ensure guest is satisfied.
Event Coordinator/Supervisor
Mojo Yogurt
11.2011 - 06.2015
- Ensured safe preparation, handling, and storage of all food items
- Facilitated marketing events to promote the Mojo brand locally
- Managed all out of store catering events
- Trained and developed new talent
- Monitored staff in order to ensure that all tasks has been completed
- Implemented the instructions of employer in order to set up for events, according to clients requests.
Education
High School certification -
Westside High School
Skills
- Fluent in English and Afrikaans (African Dutch)
- 14 years food service experience working effectively in a high volume, customer service oriented environment
- Current Food Handlers Card
- Knowledge in wines and liquors and specialized diets, etc
- Proficient in Microsoft Word, Excel, Outlook LMS
- Ability to work cooperatively with a wide range of personalities
- Sharp, innovative, quick learner, proven ability to adapt well to a challenge
- Easy to work with, cooperative and supportive team player
- Experience working with customers on a daily basis, to increase customer retention
- Proficiency with Aloha software, micros and toast
Timeline
Server
Talavera - Four Seasons
10.2018 - 01.2021
Server
True Food Kitchen - Scottsdale Quarter
02.2016 - Current
Server / Bartender
Pita Jungle / Desert Ridge
01.2013 - 06.2015
Event Coordinator/Supervisor
Mojo Yogurt
11.2011 - 06.2015
High School certification -
Westside High School
Similar Profiles
Jonathan SimsJonathan Sims
Security Site Supervisor at Scottsdale QuarterSecurity Site Supervisor at Scottsdale Quarter
Michael EpnerMichael Epner
Bartender at True Food KitchenBartender at True Food Kitchen
Mariana De AraujoMariana De Araujo
Server at True Food KitchenServer at True Food Kitchen
Paola LopezPaola Lopez
Data Analyst at Cobian Transport Inc.Data Analyst at Cobian Transport Inc.
CHAD EDGMONCHAD EDGMON
Warehouse Associate Team Lead at Super Radiator CoilsWarehouse Associate Team Lead at Super Radiator Coils