Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Billing and collections with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
17
17
years of professional experience
Work History
Billing and Collection Specialist
Moden Campus INC
Camarillo, CA
08.2022 - Current
Generated and submitted invoices based upon established accounts receivable schedules and terms
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
Payment application and banks reconciliations
Vendor portal maintenance
Provide Support to sales team.
Billing and Collections Analyst
Appgate Cybersecurity/Cyxtera Cybersecurity
Coral Gables, FL
05.2019 - 07.2022
Issue and post bills, receipts, and invoices, assisting clients with invoicing questions
Analyze and resolve all billing related issues for customers
Process client bills using company's proprietary billing software (SAP)
Supervise and train Billing Specialist team in LATAM
Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve customer invoicing process
Reconcile billings with AR ledger, creating invoices and reviewing calculations on billing statement
Evaluated billing processes to develop and implement modified techniques to maximize bill processing
Improved AR performance by reminding clients of upcoming payment deadlines and recording essential data in database
Negotiated to collect balance in full
Researched accounts and completed due diligence to resolve collection problems
Delivered exceptional customer service on collection calls/emails and maintained calm and professional demeanor
Processed payments and applied to customer balances
Processed payments and contracts on accounts
QB and SAP implementation and migration of accounting systems GUI/FIORI
Implementation of LATAM invoicing systems and Online government sites.(DIAN)
Coordinate billing schedules with different countries as per our monthly accounting closing calendar
Direct communication with sales team verifying details of invoices and reviewing reports and data entry in sales system (SALES FORCE)
Support onboarding process of new customers filling and reviewing legal forms
Uploading invoices into customers online portals (Ariba/SAP uploads)
Run report and communicate with AVALARA regarding US tax invoices and posting of taxes in SAP
Support revenue department with posting monthly revenue/unbills and review of financial ledgers.
Billing and Collection Specialist
Appgate Cybersecurity/Cyxtera Cybersecurity
Coral Gables, FL
05.2017 - 05.2019
Generated and submitted invoices based upon established accounts receivable schedules and terms
Managed monthly reconciliation schedules for assigned accounts
Identified, researched and resolved billing variances to maintain system accuracy and currency
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
Produced, distributed and tracked more than 500 monthly invoices for cybersecurity products
Applied more than 100 payments per week
Performed targeted collections on past due accounts aged 31 over days
Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance
Generated accounts payable reports for management review to aid in financial and business decision making
Reconciled past due accounts achieving 80% reduction in outstanding invoices
Completed audit papers by thoroughly documenting audit tests and findings
Provided exceptional service to customers requiring assistance such as account questions
Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts
Functioned as key point of contact for billing data integrity matters for clients, vendors and sales departments
Interacted with personnel in sales and operations departments, effectively building lasting relationships
Support migration and testing of accounting systems QB to SAP
Support migration and testing of CRM to Sales force sales systems.
Manage assigned workflows for 200 invoices postings to ensure timely weekly process of vendor payments
Assist in month end tasks to finalize AP module, create accruals and account for prepayments
Promote invoicing best practices to improve process efficiency
Support and participate in collaboration activities to promote and implement continuous process improvement
Identify and communicate opportunities for process improvement; collaborate with internal and external partners to increase efficiencies in department
Responsible for establishment and maintenance of up-to-date authorization card files to ensure all invoices have proper approvals before processing for payment
Perform three-way-match reconciliation of purchase order to goods receipt to invoice
Managed monthly reconciliation schedules for assigned accounts
Completed audit papers by thoroughly documenting audit tests and findings
Support migration and testing of accounting systems QB to SAP
Tracked funds, prepared deposits and reconciled accounts
Prepare and request approval of fundings to different subsidiaries
Prepare daily and weekly Cash flow reports
Banks reconciliations
Prepare ACH/Wires for employees and contractors payroll
Prepare vendors ACH/Wires for weekly AP run
Reconcile and posting of Credit card expenses
Reconcile and post employees and contractors expense reports for payroll
Trained new employees on accounting principles and company procedures
Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
Staff Accountant
Easy Solutions INC
Doral, FL
01.2015 - 01.2016
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
Support completing bi-weekly payroll for company employees and contractors
Input high volume of monthly customer invoices with consistent accuracy
Monitored status of accounts receivable and payable to facilitate prompt processing
Reconciled company accounts for credit cards, employee expenses and commissions.
MA Head of Medical Office
Optimal Health MD
Hallandale, FL
07.2010 - 12.2014
Coordinated patient scheduling, check-in, check-out and payments for billing
Adhered to strict HIPAA guidelines to protect patient privacy
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients
Take medication orders by phone and recording it on QuickBooks for monthly accounting and bank reconciliations.
Junior Accounting Clerk
Terremark Data Centers, Verizon
Bogota Colombia, Zona Franca-Duty Free City Zone
02.2007 - 02.2010
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Process government documents and forms to import or export data center equipments
Input high volume of monthly vendors invoices with consistent accuracy
Managed accounts payable and receivables and payroll
Monitored status of accounts receivable and payable to facilitate prompt processing
Communicated with suppliers to reconcile invoice payments
Reconciled company accounts for credit cards, employee expenses and commissions
Completed biweekly payroll for company personnel
Prepared bank deposits, general ledger postings and statements
Investigated daily variances and corrected errors to resolve discrepancies
Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
Perform data center security screening to contractors and visitors.
Education
Associate of Arts - Accounting And Business Management
Concorde Career College
01.2011
Bachelor of Arts - Accounting
Universidad Manuela Beltran
12.2008
High School Diploma -
Rafael Uribe
01.2004
Skills
Data Analysis
Tax understanding
SAP (Fiori/GUI)
QuickBooks
Ariba Platform
ACEPTA billing Latam
Sales Force
Intacct
Saas Optics
CRM
Avalara- Tax
Audit support
Analytical and Critical Thinking
General Ledger Entries
Bookkeeping Principles
Administrative Support
Account Auditing
GL Reconciliation
Payroll Processing
Collections and Invoice Processing
Customer Relations
Accounts Payable and Receivable
Microsoft Excel
Migration and System Integration projects
Languages
English, Full Professional
Spanish, Native or Bilingual
References
Carlos Molina, Appgate Cybersecurity, Billing And Collections VP, (305) 812-7432, carlos.molina@appgate.com