Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yulonda Swann

Lynchburg,VA

Summary

Experienced self sufficient individual, with strong leadership, planning and organizational skills. Demonstrates having great communication and customer service skills with years of experience being a department coordinator, company ambassador, trainer, mentor and tax preparer. Successful at multi tasking and working well under pressure to meet deadlines. Proven to have the ability to handle confidential information in multiple positions

Overview

25
25
years of professional experience
1
1
Certification

Work History

Surface Mount Coordinator

Electronic Design & Manufacturer
04.2000 - Current
  • Managing the flow of personnel, materials and equipment to facilitate efficient SMT assembly
  • Planning, coordinating and overseeing the setup of 3 SMT assembly lines to meet MPS
  • Guide and support 6 SMT operators ensuring they have necessary training and resources
  • Communicate as needed with department heads of any changes to work schedule due to material shortages or equipment issues

SMT Machine Operator

Electronic Design & Manufacturer
04.2005 - 08.2018
  • Program, operate and maintaining equipment
  • Troubleshooting and repairing Smt equipment
  • Ensuring equipment is properly configured and optimized for production
  • Monitor and maintain quality standards throughout Smt assembly process, ensuring component placement and solder quality
  • Read and understand work instruction and schematic drawings

Ambassador

Electronic Design & Manufacturer
09.2023 - Current
  • Serving as liaison, keeping open channels of communication between the employee's and leadership to facilitate a two-way exchange of ideas and feedback
  • Communicating and ensuring company values are upheld throughout the organization
  • Monthly meetings to discuss any company wide concerns from employees and ways to enhance culture adding values into daily operations

Tax Preparer

Jackson Hewitt
01.2017 - 04.2020
  • Maintained High Levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients
  • Analyzed financial records to verify accuracy of tax returns
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation

Internal Auditor

Electronic Design & Manufacturer
04.2010 - 10.2020
  • Evaluating processes and compliance with regulations
  • Preparing Reports of findings, including observations, recommendations and proposed solutions
  • Follow up to ensure any discrepancies had been managed or resolved

Education

Tax Preparer

Jackson Hewitt
Lynchburg, VA

General Studies

CVCC
Lynchburg, VA

Medical Terminology

National Business College
Lynchburg, VA

Skills

  • Discretion and confidentiality
  • Leadership
  • Trainer/coach/mentor
  • Planning and Scheduling
  • Self sufficient
  • Organization
  • Effective communication
  • Team collaboration
  • Multitasking
  • Material management
  • Problem Solving
  • Attention to detail

Certification

* IPC-ESD control

* IPC-Safety of electronics manufacturing

* Internal Auditor


* Cortex Leadership Training

-team building

-conflict resolution

-communication styles

-leadership


*Gen Edge Training

-process improvement

-root cause analysis

-fish bone analysis

-tpoka-yoke solutions




Timeline

Ambassador

Electronic Design & Manufacturer
09.2023 - Current

Tax Preparer

Jackson Hewitt
01.2017 - 04.2020

Internal Auditor

Electronic Design & Manufacturer
04.2010 - 10.2020

SMT Machine Operator

Electronic Design & Manufacturer
04.2005 - 08.2018

Surface Mount Coordinator

Electronic Design & Manufacturer
04.2000 - Current

Tax Preparer

Jackson Hewitt

General Studies

CVCC

Medical Terminology

National Business College

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