Yumi Lee

Work History

Self Employed

11.2012 - Current

Developed personalized fitness programs to enhance client satisfaction and retention.
Increased membership base by implementing innovative marketing strategies.
Improved gym operations by streamlining scheduling and equipment maintenance.
Enhanced client experience with customer service initiatives and attentive support.
Led team of trainers to deliver high-quality fitness instruction.
Promoted health and wellness by organizing community fitness events.
Enhanced operational efficiency by upgrading gym equipment and facilities.
Fostered a positive gym culture with regular staff training and development.
Implemented safety protocols to ensure a secure environment for all members.
Optimized class schedules to increase participation and meet member needs.
Oversaw daily operations to maintain high standards of cleanliness and organization.
Elevated brand reputation by consistently delivering exceptional customer service.
Managed budget allocations effectively while optimizing resource utilization for maximum value addition across all aspects of operation.
Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
Recruited hired, trained, and motivated a team of professional fitness instructors to deliver exceptional service to clients.
Managed day-to-day business operations.
Managed point of sale products; beverages, apparel and accessories.

Reebok and Cirque Du Soleil

09.2008 - 12.2011

Collaborated with Reebok and Cirque du Soleil to create a new, total body, suspension training, fitness program.
Conceptualized the equipment needed to bring this fitness program, called Jukari Fit to Fly, to life.
Developed the training manual to accompany the international rollout of the Fit to Fly program.
Traveled internationally and nationally to teach and train new instructors how to implement this program successfully.
Showcased this program extensively with the news media in press releases and product launch.

Reebok

09.2002 - 12.2010

Develop and deliver training materials, presentations, and plans.
Traveled nationally and internationally to train and cross-train others trainers and group fitness instructors on the most up-to-date fitness trends established by Reebok University.
Led group exercise classes focused on strength training, cardiovascular endurance, flexibility, and balance improvement.
Facilitated educational workshops and seminars on various health and fitness topics for both clients and fellow trainers.
Assisted with marketing and promoting of these fitness trends through news media, magazines, talk shows and popular content creators.

Boca Raton Athletic Club

09.1998 - 07.2002

Developed strong relationships with members, resulting in increased retention rates and satisfaction.
Prepared and implemented budgets and strategic, operational, purchasing or maintenance plans.
Coordinated staff training opportunities to ensure instructors remained up-to-date on certifications and best practices in their respective disciplines.
Increased class attendance through effective scheduling and promotion of various fitness classes.
Supervised fitness center operations, hired instructors, maintained equipment and managed budgets.
Promoted a culture of teamwork among staff through regular communication, recognition events, and team-building activities.
Evaluated instructor performance through regular assessments, providing constructive feedback to promote continuous improvement.
Mentored and developed a team of skilled instructors, ensuring consistent high-quality instruction across all classes.
Streamlined administrative processes to improve efficiency in managing class schedules, payroll, and reporting requirements.
Inspected equipment and facilities for signs of wear or damage impacting safety.

West End Executive Fitness Center

12.1993 - 05.1998

Developed strong relationships with members, resulting in increased retention rates and satisfaction.
Prepared and implemented budgets and strategic, operational, purchasing or maintenance plans.
Coordinated staff training opportunities to ensure instructors remained up-to-date on certifications and best practices in their respective disciplines.
Increased class attendance through effective scheduling and promotion of various fitness classes.
Managed budget for group fitness department, allocating resources effectively to maximize return on investment.
Supervised fitness center operations, hired instructors, maintained equipment and managed budgets.
Promoted a culture of teamwork among staff through regular communication, recognition events, and team-building activities.
Instructed clients on proper operation of fitness equipment such as Schwinn Spinning, which was new at the time.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Mentored and developed a team of skilled instructors, ensuring consistent high-quality instruction across all classes.