Yuna Paul

• Collaborated with staff members to guarantee students received best possible customer service.
• Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
• Developed and maintained organized filing system for student records and documents.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.

Developed and implemented companywide:

• Customer service training
• Safe workplace environment training (sexual harassment/equal opportunity)
• Quality and safety management for Foods and environment
• Remodeled/Developed specialty boutique Café Tacos & Coffee
• Managed corporate insurance compliance to Japanese required standards
• Created a Personnel Management System
• Food sanitation supervisor

• Assisted upper management with daily operations to meet standards of service and quality.
• Completed opening and closing duties to facilitate business operations.
• Collaborated with team members to improve performance and implement training updates.
• Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
• Taught staff upselling techniques to meet revenue targets.
• Coordinated shift workers for inventory receiving, auditing and restocking.