Summary
Overview
Work History
Education
Skills
Timeline
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YUNAISY DIAZ MILLAN

Miami,FL

Summary

Organized and reliable candidate who manages multiple priorities with a positive attitude. Willingness to take on additional responsibilities to meet team objectives Passionate and hard-working job seeker with strong organizational skills. Ready to help the team achieve company objectives.

Overview

4
4
years of professional experience

Work History

3SIXTY

CUSTOMER SERVICE
09.2023 - Current
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.

PROTAX & FINANCE ADVISORS INC

General Assistant
08.2020 - 09.2023
  • Enhanced client retention rates by addressing concerns promptly and providing ongoing support throughout the advisory process.
  • Facilitated new client onboarding process.
  • Developed comprehensive planning strategies to help clients maximize their needs.
  • Creating companies.
  • Complete immigration forms such as I-130, N-400, I-134A and I-485.
  • Assisted clients with estate planning to organize distribution of assets based on client wishes.
  • Organized and detail-oriented with a strong work ethic.
  • Provide a solution to customer needs.

Education

RESIDENCE ALTERNATIVEZ\S FOR BENEFICIARIES OF ASYL

IMMIGRATION INSTITUTE OF FLORIDA
Florida City, FL
05.2023

IMMIGRATION PARALEGAL TRAINING

PARALEGAL INSTITUTE OF AMERICAS
01.2023

IMMIGRATION PRACTICE CLINIC

PARALEGAL INSTITUTE OF THE AMERICAS
Miami, FL
01.2023

Notary Public

AARON NOTARY
Miami, FL
11.2022

GRADUATED IN LAW -

UNIVERSITY OF HAVANA
CUBA
07.2013

Skills

  • Fill out forms
  • Task Prioritization
  • Analytical Thinking
  • Customer Service
  • Active Listening
  • Microsoft Office
  • Microsoft Word
  • Computer Skills
  • Remote Office Availability
  • Problem-Solving
  • Friendly, Positive Attitude
  • Problem Resolution
  • Relationship Building
  • Research
  • Sales

Timeline

3SIXTY

CUSTOMER SERVICE
09.2023 - Current

PROTAX & FINANCE ADVISORS INC

General Assistant
08.2020 - 09.2023

RESIDENCE ALTERNATIVEZ\S FOR BENEFICIARIES OF ASYL

IMMIGRATION INSTITUTE OF FLORIDA

IMMIGRATION PARALEGAL TRAINING

PARALEGAL INSTITUTE OF AMERICAS

IMMIGRATION PRACTICE CLINIC

PARALEGAL INSTITUTE OF THE AMERICAS

Notary Public

AARON NOTARY

GRADUATED IN LAW -

UNIVERSITY OF HAVANA

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