Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Yung Min

GARDEN GROVE,CA

Summary

Highly driven IT Director with background in managing complex technological systems. Proven strengths include strategic planning, team leadership, and project management. Significant experience in implementing cost-saving measures while increasing operational efficiency. Consistently provide innovative solutions to technical challenges leading to increased productivity and business growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of IT

Reimagine
Santa Ana, United States
05.2022 - Current
  • Worked directly with CEO to plan and implement all initiatives.
  • Analyzed organizational requirements to determine necessary software solutions.
  • Developed and implemented IT policies and procedures.
  • Conducted research on emerging technologies in support of system upgrades or purchasing decisions.
  • Implemented security measures to protect data from unauthorized access.
  • Negotiated service agreements with vendors for hardware, software, and services procurement.
  • Managed backup, user account and helpdesk systems.
  • Met with stakeholders to collaborate and resolve problems.

Senior Information Technology Administrator

Reimagine
Santa Ana, United States
06.2021 - 05.2022
  • Monitored system performance and troubleshot network connectivity issues.
  • Developed and implemented security measures to protect data, networks, and systems from unauthorized access.
  • Performed regular maintenance of servers, workstations, routers, switches, and other IT equipment.
  • Resolved complex application problems by researching solutions online or contacting vendors for assistance.
  • Maintained accurate inventory records of all IT assets within the organization.
  • Ensured compliance with organizational policies regarding data security standards.

Information Technology Administrator

Reimagine
Orange, California
07.2018 - 06.2021
  • Installed and configured hardware, software, and peripheral components for users.
  • Monitored system performance and troubleshot network connectivity issues.
  • Managed user accounts and passwords in accordance with established policies.
  • Provided technical support to end-users both remotely and onsite when required.
  • Maintained accurate inventory records of all IT assets within the organization.
  • Tracked requests for help desk tickets using a ticketing system such as ServiceNow or JIRA.

IT Support Specialist

TechMD
Orange County, California Area
11.2016 - 06.2018
  • Provided technical support to clients via phone, email, and remote access.
  • Configured workstations, networks, servers and printers for end users.
  • Created user accounts and configured settings in Active Directory.
  • Installed software applications as requested by customers.
  • Diagnosed system malfunctions and provided troubleshooting assistance.
  • Trained new employees on the use of computer systems and programs.
  • Monitored system performance to ensure optimal operations.
  • Maintained an inventory of all IT equipment in the organization.

Education

Master's of Science Degree - IT Management (MSITM)

Western Governors University
01.2024

Bachelor's degree - Design And Visual Communications

UC San Diego
01.2002

Skills

  • IT Management
  • Vendor Relationship Management
  • Server Management
  • Network Security Management
  • Network architecture design
  • Software installation and configuration
  • Project Management
  • System Administration
  • Mobile Device Management

Certification

  • CCNA
  • CCENT

Languages

  • English, Native or Bilingual
  • Korean, Professional Working

Timeline

Director of IT

Reimagine
05.2022 - Current

Senior Information Technology Administrator

Reimagine
06.2021 - 05.2022

Information Technology Administrator

Reimagine
07.2018 - 06.2021

IT Support Specialist

TechMD
11.2016 - 06.2018
  • CCNA
  • CCENT

Master's of Science Degree - IT Management (MSITM)

Western Governors University

Bachelor's degree - Design And Visual Communications

UC San Diego
Yung Min