Yunieisy Santos (VIDA).
Naples,FL
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
5
5
years of professional experience
Work History
Banquet Server
Hilton
Naples, FL
10.2025 - 04.2026
- Set up banquet tables according to event specifications and standards.
- Served food and beverages promptly to guests during events.
- Responded to guest inquiries and requests in a professional manner.
- Maintained cleanliness of dining areas throughout events.
- Followed safety and sanitation procedures while handling food items.
- Supported team members in delivering exceptional guest experiences during events.
Server
El Trovador
Naples, FL
07.2025 - 04.2026
- Provided fast and efficient food and beverage service
- Delivered quality customer service in assigned section
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer issues and complaints
- Opened and closed daily following established procedures
- Recommended menu items and beverages
- Followed strict food safety and hygiene standards
- Managed inventory and restocked supplies
- Performed duties independently and responsibly
Server
Fernandez The Bull Cuban Cafe
Naples, FL
08.2021 - 06.2025
- Provided friendly and attentive service to all restaurant guests.
- Assisted in maintaining cleanliness of dining area and kitchen.
- Collaborated with team members to enhance service efficiency during busy shifts.
- Processed payments using POS systems, ensuring smooth transactions.
- Resolved customer inquiries and concerns with professionalism and care.
Skills
- Table setup
- Food service
- Customer relations
- Event coordination
- Team collaboration
- Conflict resolution
- Problem solving
Languages
English
Professional
A1
Spanish
Native/ Bilingual
A1
Timeline
Banquet Server
Hilton
10.2025 - 04.2026
Server
El Trovador
07.2025 - 04.2026
Server
Fernandez The Bull Cuban Cafe
08.2021 - 06.2025