Yunior Rodriguez
Logistics Coordinator
Miami,FL
Summary
Experienced customer service professional bringing 5 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about Federal regulations and standards. Successful at developing productive relationships with suppliers, customers and colleagues. Excellent report writing, records management and compliance skills. Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Language
Work History
Logistics Coordinator
Passion Growers
Miami, FL
06.2017 - Current
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Generated all documentation and information required for customer shipments.
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Tracked orders and notified customers of status or potential delays.
- Handled high-volume paperwork and collaborated with accounting department to resolve invoicing and shipping problems.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
Sales Assistant
Passion Growers
Miami, FL
02.2016 - 06.2017
- Assisted customers with prompt and polite support in-person and via telephone.
- Drove team revenue totals by bringing in over $[Amount] in sales.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Opened new merchandise and stocked sales floor racks and shelves.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 12%.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Receiving Coordinator
Passion Growers
Miami, FL
07.2015 - 06.2017
- Maintained accurate inventory records to provide data for use in audits and completion of order requests Completed over 5 years
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Unloaded, sorted and stored incoming merchandise.
- Maintained accurate records in excel, including materials weights, bill amounts and identified variances.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Warehouse Worker
Passion Growers
Miami, FL
02.2013 - 07.2015
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Effectively operated pallet jacks and forklift equipment to receive and transport items from various warehouse locations.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Manually transported warehouse materials weighing up to 60 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Consistently lifted materials weighing as much as 50 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Loaded, unloaded and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
- Wrapped pallets in shrink wrap prior to loading.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL 06.2020 - Current
High School Diploma -
Southwest Senior High School
Miami, FL 08.2008 - 06.2012
Skills
Spreadsheet tracking
Company procedure adherence
Inventory management procedures
Operational efficiency
Customer service skills
Deadline and scheduling management
Vendor relationship management
Microsoft Office expertise
Teamwork
Accounting principles knowledge
Certification
Licensed Forklift Operator since 2015
Timeline
Associate of Arts - Business Administration And Management
Miami Dade College
06.2020 - Current
Logistics Coordinator
Passion Growers
06.2017 - Current
Sales Assistant
Passion Growers
02.2016 - 06.2017
Receiving Coordinator
Passion Growers
07.2015 - 06.2017
Warehouse Worker
Passion Growers
02.2013 - 07.2015
High School Diploma -
Southwest Senior High School
08.2008 - 06.2012