Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuniria Reyes

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Maintenance Custodian

GDI Services
12.2023 - 03.2024
  • Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
  • Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
  • Reduced repair costs by performing routine equipment inspections and preventative maintenance tasks.
  • Streamlined inventory management with accurate tracking of cleaning supplies and equipment usage.

Wireless Sales Associate

OSL
08.2023 - 12.2023
  • Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
  • Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
  • Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
  • Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.

Wireless Sales Expert

T-ROC
01.2023 - 08.2023
  • Increased customer satisfaction by providing personalized assistance in selecting wireless products and services.
  • Boosted store revenue through upselling and cross-selling of wireless devices, accessories, and plans.
  • Demonstrated advanced product knowledge to address customer inquiries and troubleshoot technical issues.
  • Enhanced customer loyalty with timely follow-up on service inquiries and effective resolution of concerns.
  • Managed inventory levels to ensure adequate stock of popular devices and accessories for seamless customer experience.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
  • Conducted thorough needs assessments to recommend tailored wireless solutions for individual customers.
  • Assisted customers in setting up new devices, transferring data, and navigating device features efficiently.
  • Attended regular training sessions to stay current on industry trends, new products, and emerging technologies.

Cage Cashier

Sam's Casino
07.2019 - 08.2020
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
  • Provided exceptional customer service, addressing concerns promptly and professionally.

Education

GED -

Brooklyn Job Corp
Brooklyn, NY
06.1999

Skills

  • Energy conservation
  • Safety Procedures
  • HVAC Systems
  • Window Cleaning
  • Cleaning and sanitizing
  • Customer Service
  • Maintenance
  • Excellent Communication
  • Service Upgrades
  • Product line knowledge
  • Customer interaction
  • Mobile Plan Comparisons
  • Meeting Sales Quotas
  • Product Specifications

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Maintenance Custodian

GDI Services
12.2023 - 03.2024

Wireless Sales Associate

OSL
08.2023 - 12.2023

Wireless Sales Expert

T-ROC
01.2023 - 08.2023

Cage Cashier

Sam's Casino
07.2019 - 08.2020

GED -

Brooklyn Job Corp

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Yuniria Reyes