Yunisleidy Villa Rodriguez
Registered Behavior Technician
Houston,TX
Summary
Eager; always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Babysitter
Family Babysitting
Houston, Texas
02.2022 - 04.2023
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
Patient Referral Coordinator
M.D. Luis Velazquez
Miami, FL
01.2020 - 01.2022
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Worked with patients to schedule tests and procedures.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Greeted and assisted patients with check-in procedures.
Front Desk Agent
Doral Care Center
Doral, Florida
01.2018 - 01.2020
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Collected room deposits, fees, and payments.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
High School Diploma -
Miami Senior High School
Miami, FL 08.2008 - 06.2011
Skills
Routine management
Child Supervision
Planning physical activities
Dependability
Childcare
Maintaining safe environment
Managing routines
Upholding discipline rules
Following directions
Monitoring screen time
Licensed driver
Playing puzzles and games
Notetaking and documentation
Appointment Reminders
Multi-line telephone operation
Insurance Verification
Appointment Scheduling
Pre-authorizations
Insurance coding (ICD-9 and CPT)
Physician Authorizations
Telephone etiquette
Office organization
Scheduling
Call forwarding
Verbal and written communication
Certification
CPR
CPR
I am certified to give CPR to anyone in need.
Timeline
CPR
04-2023
Babysitter
Family Babysitting
02.2022 - 04.2023
Patient Referral Coordinator
M.D. Luis Velazquez
01.2020 - 01.2022
Front Desk Agent
Doral Care Center
01.2018 - 01.2020
High School Diploma -
Miami Senior High School
08.2008 - 06.2011