Yunuen Keitz
Long Beach,CA
Summary
Approximately 15+ years of customer service and administrative experience in numerous industries including Sales, Customer Service, Retail, Fashion, Entertainment, Food Markets, Health/Wellness, Real Estate. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
30
30
years of professional experience
Work History
IHSS Care Provider
Ethan Platteborze
09.2021 - 10.2023
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
Sales Associate
Sunglass Hut
11.2017 - 10.2020
- Connected with customers and lead them through a positive experience to help them find their ideal styles seamlessly while increasing sales revenue by 20%
- Provided customers with high quality service anticipating their needs while keeping to brand standards and insuring customer satisfaction
- Manage and maintain inventory to curate rotating seasonal displays that will attract and retain ideal customers
- Constantly created loyal customers by delivering excellent shopping experience
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Administrative Assistant
East End Properties
03.2002 - 05.2002
- Initiated morning sales
- Answered phone calls professionally
- Organized files and sales for following day.
Active Member
Fashion Guild
10.1997 - 12.1998
- Organized and promoted two fashion shows
- Traveled to San Francisco to research label companies.
Show Room Assistant
Creative Concepts/California Apparel Mart
10.1997 - 03.1998
- Created attractive environment in showroom
- Received and prepared shipments and developed line sheets
- Assisted sales associates, buyers, and designers
- Scheduled and coordinated overseas appointments.
Label Operator
Health Leiner
05.1997 - 09.1997
- Monitored label machine
- Trained employees to use label machine.
Cashier
Marina Meat Market
01.1997 - 08.1997
- Handled cash register
- Organized and stocked merchandise
- Cleaned and ensured safe, sanitary environment.
Box Office Supervisor
South Bay Six Drive-In
11.1993 - 06.1996
- Trained new employees to clean concession stand
- Managed cash register
- Completed nightly inventory.
Education
No Degree - Business Studies
Long Beach City College
Long Beach, CA01.2027
Diploma of Completion - Accounting And Finance
Travel And Trade Institute
Long Beach, CA01.2004
High School Diploma -
Long Beach High School
Long Beach, MS07.1995
Skills
- Microsoft Word
- Microsoft Excel
- Quick Books
- Upselling strategies
- Business growth and retention
- Sales Quota Achievement
- Client Relationship Building
- Fashion Retail
- Bi-lingual Spanish/English
- Excellent customer service
- Strong typing
- Team player
- Data Entry
- Customer Relations
- Customer satisfaction measurement
- Product Knowledge
Timeline
IHSS Care Provider
Ethan Platteborze
09.2021 - 10.2023
Sales Associate
Sunglass Hut
11.2017 - 10.2020
Administrative Assistant
East End Properties
03.2002 - 05.2002
Active Member
Fashion Guild
10.1997 - 12.1998
Show Room Assistant
Creative Concepts/California Apparel Mart
10.1997 - 03.1998
Label Operator
Health Leiner
05.1997 - 09.1997
Cashier
Marina Meat Market
01.1997 - 08.1997
Box Office Supervisor
South Bay Six Drive-In
11.1993 - 06.1996
No Degree - Business Studies
Long Beach City College
Diploma of Completion - Accounting And Finance
Travel And Trade Institute
High School Diploma -
Long Beach High School
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