Yunuen Keitz
Long Beach,CA
Summary
Approximately 15+ years of customer service and administrative experience in numerous industries including Sales, Customer Service, Retail, Fashion, Entertainment, Food Markets, Health/Wellness, Real Estate. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
30
30
years of professional experience
Work History
IHSS Care Provider
Ethan Platteborze
Inglewood, CA
09.2021 - 10.2023
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
Sales Associate
Sunglass Hut
11.2017 - 10.2020
- Connected with customers and lead them through a positive experience to help them find their ideal styles seamlessly while increasing sales revenue by 20%
- Provided customers with high quality service anticipating their needs while keeping to brand standards and insuring customer satisfaction
- Manage and maintain inventory to curate rotating seasonal displays that will attract and retain ideal customers
- Constantly created loyal customers by delivering excellent shopping experience
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Administrative Assistant
East End Properties
03.2002 - 05.2002
- Initiated morning sales
- Answered phone calls professionally
- Organized files and sales for following day.
Active Member
Fashion Guild
10.1997 - 12.1998
- Organized and promoted two fashion shows
- Traveled to San Francisco to research label companies.
Show Room Assistant
Creative Concepts/California Apparel Mart
10.1997 - 03.1998
- Created attractive environment in showroom
- Received and prepared shipments and developed line sheets
- Assisted sales associates, buyers, and designers
- Scheduled and coordinated overseas appointments.
Label Operator
Health Leiner
05.1997 - 09.1997
- Monitored label machine
- Trained employees to use label machine.
Cashier
Marina Meat Market
01.1997 - 08.1997
- Handled cash register
- Organized and stocked merchandise
- Cleaned and ensured safe, sanitary environment.
Box Office Supervisor
South Bay Six Drive-In
11.1993 - 06.1996
- Trained new employees to clean concession stand
- Managed cash register
- Completed nightly inventory.
Education
No Degree - Business Studies
Long Beach City College
Long Beach, CA01.2027
Diploma of Completion - Accounting And Finance
Travel And Trade Institute
Long Beach, CA01.2004
High School Diploma -
Long Beach High School
Long Beach, MS07.1995
Skills
- Microsoft Word
- Microsoft Excel
- Quick Books
- Upselling strategies
- Business growth and retention
- Sales Quota Achievement
- Client Relationship Building
- Fashion Retail
- Bi-lingual Spanish/English
- Excellent customer service
- Strong typing
- Team player
- Data Entry
- Customer Relations
- Customer satisfaction measurement
- Product Knowledge
Timeline
IHSS Care Provider
Ethan Platteborze
09.2021 - 10.2023
Sales Associate
Sunglass Hut
11.2017 - 10.2020
Administrative Assistant
East End Properties
03.2002 - 05.2002
Active Member
Fashion Guild
10.1997 - 12.1998
Show Room Assistant
Creative Concepts/California Apparel Mart
10.1997 - 03.1998
Label Operator
Health Leiner
05.1997 - 09.1997
Cashier
Marina Meat Market
01.1997 - 08.1997
Box Office Supervisor
South Bay Six Drive-In
11.1993 - 06.1996
No Degree - Business Studies
Long Beach City College
Diploma of Completion - Accounting And Finance
Travel And Trade Institute
High School Diploma -
Long Beach High School