Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Yuri  Finale

Yuri Finale

Retail Sales Associate/ Sales Associate
515 Sw 7th ave,Miami

Summary

Develop knowledge in the professional field, in the appropriate areas. Build on customer satisfaction and help the organizational growth of the company. Hardworking employee enthusiastic about learning the automotive field inside and out. Look for opportunities to learn new skills and contribute to the success of the group. Offers strong administrative, relationship-building, and problem-solving skills. The energy sales representative offering demonstrated success identifying prospects and converting prospects to customers. Superior communication skills, understanding of customer needs and sales closing rates. Recognized for creativity and ingenuity in meeting and exceeding sales, revenue and profit goals.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate /Sales Associate

Toyota of Hollywood
Hollywood, FL
08.2022 - 07.2023
  • Increased sales by offering advice on customer purchases.
  • Retained excellent customer satisfaction ratings through excellent service delivery which has led to my own clients who bring friends and acquaintances for new business.
  • Trained and mentored new sales representatives.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers by answering questions and locating merchandise.

Retail Sales Associate /Sales Associate

Car Factory Outlet
Miami, FL
09.2018 - 08.2022
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Developed and delivered engaging sales presentations to convey product benefits
  • Determined problem areas and resolved issues related to profitability and business objective achievement
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Initiated friendly conversation with customers to determine level of assistance required..
  • Calculated pricing, applied discounts and collected payments to process transactions.

Server

Tradewinds Bar And Grill
Miami, FL
05.2016 - 09.2018
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.

Server Manager

Asturian Society
La Havana, Cuba
09.2010 - 10.2015
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Established standards for personnel performance and customer service.
  • Collected cash sales from employees to properly tip each server after shift.
  • Investigated and resolved complaints regarding food quality, service or accommodations.

Education

M.D. - AsturiasTourism And Marketing

Havana of University
Cuba
07.2015

Skills

  • Problem-Solving Strengths
  • Customer Retention Abilities
  • Market Research
  • Customer Service
  • Complex Problem-Solving
  • Retail Store Operations
  • Stocking and Receiving
  • Shipment Processing
  • Relationship Building
  • Written and Oral Communication Skills
  • Flexible Schedule
  • Verbal/Written Communication
  • Sales Development
  • Client Account Management
  • Display Setup
  • Product Sales
  • Retail energy sales
  • Retail Sales
  • Retail sales professional
  • Sales negotiation
  • Expertise in sales
  • Sales team training
  • Long-term sales strategies
  • Talented salesperson

Languages

Spanish
Native/ Bilingual
English
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Retail Sales Associate /Sales Associate

Toyota of Hollywood
08.2022 - 07.2023

Retail Sales Associate /Sales Associate

Car Factory Outlet
09.2018 - 08.2022

Server

Tradewinds Bar And Grill
05.2016 - 09.2018

Server Manager

Asturian Society
09.2010 - 10.2015

M.D. - AsturiasTourism And Marketing

Havana of University
Yuri FinaleRetail Sales Associate/ Sales Associate