Yuri Pinheiro
Clinton,MA
Summary
Business Administration student with experience in customer service, operations, inventory management, documentation, and fast-paced work environments. Strong communication, organization, teamwork, and problem-solving skills with experience working independently and with diverse teams. Seeking a part-time position to develop professional business and management experience.
Overview
2
2
years of professional experience
Work History
Package Handler
UPS
Shrewsbury, MA
06.2026 - 08.2026
- Processed and sorted packages efficiently using electronic scanning systems and routing procedures.
- Maintained accuracy when verifying shipping labels and tracking package movement.
- Worked collaboratively in a fast-paced warehouse environment while following safety and operational procedures.
Behavior Technician
ABC with ABA LLC
Berlin, MA
07.2025 - 03.2026
- Execute the specific behavior intervention and skill acquisition protocols designed by the supervising BCBA
- Recorded behavioral data, including reinforcement and maladaptive behaviors, during each session to monitor client progress
- Implemented play-based learning, prompting, and positive reinforcement techniques to enhance client independence in communication, social interaction, and self-care
- Coordinated session updates with BCBA, families, and caregivers to ensure aligned support strategies
- Share session updates and coordinate consistently with BCBA's, families, and caregivers.
Restaurant Host
Olive Garden
Marlborough, MA
06.2024 - 06.2025
- Hand out clean menus and offer a fond farewell as guests leave
- Guide guests to their tables following an organized rotational order to keep server workloads balanced.
- Welcome guests,managed waitlists,communicated estimated wait times, and coordinated seating in a high-volume restaurant environment.
- Effectively manage daily responsibilities in a fast-paced, high pressure environment while maintaining a positive and demeanor.
Sales Associate
Five Below
Hudson, MA
03.2024 - 08.2024
- Greet shoppers warmly as they enter the store.
- Answer questions and help people find specific items.
- Operate the cash register and process payments.
- Put new merchandise on shelves and set up displays.
Education
College - Business Administration
Quinsigamond Community College
Worcester, MAHigh School Diploma -
Clinton High School
Clinton, MASkills
- Google Docs
- Google Sheets
- Google Meet
- Microsoft Outlook
- Microsoft Word
- Google Slides
- Business & Administrative:
- Data Collection & Documentation
- Time Management & Organization
- Problem-Solving
- Attention to Detail
- Customer Service:
- Customer & Guest Relations
- Conflict Resolution
- Verbal & Written Communication
- Cash Handling / POS
- Operations:
- Inventory Management
- Electronic Scanning & Package Tracking
- Workplace Safety & Compliance
- Teamwork & Collaboration
Languages
- English
- Fluent, Spanish
- Intermediate, Portuguese
- Fluent
Timeline
Package Handler
UPS
06.2026 - 08.2026
Behavior Technician
ABC with ABA LLC
07.2025 - 03.2026
Restaurant Host
Olive Garden
06.2024 - 06.2025
Sales Associate
Five Below
03.2024 - 08.2024
College - Business Administration
Quinsigamond Community College
High School Diploma -
Clinton High School