Yuriana Madrigal
Mission
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Brand Representative
Hollister Co.
McAllen
08.2025 - Current
- Driving sales through engagement with customers.
- Supported inventory management by organizing stock and restocking shelves.
- Assisted in visual merchandising to enhance store presentation.
- Collaborated with team members to maintain a positive shopping environment.
Front of House Employee
Chick-fil-A
06.2024 - 11.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Education
High School Diploma -
Penn Foster High School
Scranton, PASome College (No Degree) - Nutritional Science
UTRGV
Edinburg, TXSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Visual merchandising
- Customer engagement
Hobbies and Interests
- Photography
- Music
Timeline
Brand Representative
Hollister Co.
08.2025 - Current
Front of House Employee
Chick-fil-A
06.2024 - 11.2024
High School Diploma -
Penn Foster High School
Some College (No Degree) - Nutritional Science
UTRGV